Too much money to pay for inconveniences caused by hotel transitioning from Hilton to Sheridan: construction noise, etc.
Decor:
Furniture and design were redone, rooms do have a nice modular set up however elevators and other common areas were shabby.
Customer service:
Ranged from well meaning tho unknowledgeable to inconsiderate and unhelpful. I was given weekday/weekend rates when I made reservation. However, when I extended they did not advise me of increased rate change. I overheard other guests complain of being charged differently than what they had been originally told.
Cleanliness:
Only had maid come 1 time; didn't wash out tub, yet moved carefully arranged personal items (toothbrush, ech!) to wash off sink.
Services:
Computer broken, supposedly for over a month.
Didn't use fitness room, but looked pretty decent.
The only 'name" hotel in the area, but considering above one might be better off staying at one of the AAA motels nearby for half the money.













