not properly staffed-had to bus our own table at breakfast for 2 out of 3 of the mornings. Not enough food for the amt. of guests.
when we booked our room, we were told they can give us a roll away bed to accomodate our family. When we got there, we were told that they don't have roll aways, so one of my kids had to sleep on the floor, as they were all booked up on the other larger rooms.
they have 1 washer/dryer for the entire hotel, and the washer was broken.
Pool was very cold, and water was cloudy. floor was wet and slippery, no staff around to clean up.
Desk staff were rude and insensitive, and not trained on their computers.
We left behind something of great importance to one of my kids, and for the next two weeks, we had to persistently call housekeeping to get them to send it, even though it was found right away. Then they sent it, and also sent someone elses lost and found item in a separate box.
I have never written a negative review before, but feel this hotel deserves this review.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites