The service at this Westin is excellent. From the moment we arrived the staff was courteous and helpful. The valet staff and front desk staff were all eager to assist and were all smiles. In fact any time I passed a staff member I received a "hello" or "good evening."
The hotel itself was super clean, and very nicely decorated. The lobby had many little lit candles and flowers, it made the place smell great. The lobby bar area is a nicely done as well with a flat screen TV and lots of couches and chairs to sit on.
Front desk staff asked about our reason for visiting (special occasion, etc..) and once they heard we were there for an art event they immediately switched us to the "uwishunu" room. I have to say this is one of coolest hotel rooms I've ever stayed in. It was designed by all local Philly area artists and it is one of a kind.
We only called the front desk one time for toiletries and they were brought up to our room immediately. I can't say enough about the professionalism of the staff here.
Our room itself was spotless and everything worked properly. One robe was provided, as well as an iron and hair dryer. We also had a chess board, flat screen TV and some very unique but functional lighting because of the special room we had.
The location of the hotel is in the heart of Philly and is a very nice area. Overall, I was impressed... a great stay at this hotel.
