Got this hotel through Hotwire for a decent but not stellar discount, even considering it's the tourist season and the hotel is smack dab in the center of town. My room was not as small as some folks have reportedly gotten, though not as large as, say, a good Shilo or Days Inn. The toiletries were functional, the shower was good (but missed having a bathtub after hours of walking). The bed was comfortable, the housekeeping service satisfactory, and the air conditioning was most appreciated. The complimentary Internet service worked most of the time, and the desk chair was comfortable. I had no noise problem from accompanying rooms at all and the ambient city noise didn't bother me, though it might some people who are light and/or late sleepers (e.g., garbage trucks and general city traffic from below) The free refillable distilled water on each floor was a decided four-star touch. The location is within walking distance of many good restaurants and shops and, if you're up to it, a 10 or 11 block walk to the Independence Hall area. There is easy access to the subway and regional rail, and buses are everywhere. Davio's is the restaurant attached to the hotel; I've reviewed it separately (and positively), though I didn't have breakfast or lunch there). The lobby is beautiful and has two workstations with a connected printer as well as complimentary coffee, tea, ice water - all showed a four-star touch, I thought.

I think Club Quarters, at least the Philadelphia version, could possibly become a legitimate 4 star hotel or boutique type if it does two things.

1. Get some front desk help who actually welcomes and assists the guests. The front desk help I witnessed ran from apathetic to belligerent; I heard one young woman berate a potential guest who wanted to take a co-worker's reservation who couldn't make the trip in a manner which was startling even in a tough-skinned town like Philly - he couldn't do it and the hotel was otherwise booked - too bad, get over it and go to another hotel. Her version of "welcoming" me was pointing me to a machine which does a sort of automatic check in. I don't remember that she ever said "Hello." Put your credit card in and pick how many hotel key cards you want - it's really a self-check-in. You half expect them to be wearing latex gloves and surgical masks so they won't be contaminated by their guests. She couldn't have cared less if you stayed at the hotel or not...just don't bother her. To be fair, I never saw her on duty again and others seemed receive better service when checking in. I would hope so. Check out was the same thing with another worker - point to the machine, do your business, and get the hell out. There are, I think, some sort of concierge services available; I didn't need them and, after the previous experience with the staff, wasn't interesting in risking it.

2. Maintain the condition of the rooms. The color scheme is terrific, but every wall in my room, as well as the door, had either a paint chip gouged out of it or scrapes and scuffs. The wood wall against the desk had two rather strange large holes (3" in diameter large) drilled in it, with no function whatsoever, as if it had been bought from an old Westin which might have used the holes for something, but not Club Quarters. The toilet seat in the bathroom did not stay up because it didn't fit under the plastic vanity; you had to sort of prop it up while you were using it. There was a large stain in the carpet. None of this affected the quality of the stay, but they were pretty obvious and I couldn't help thinking that it would take about an hour's worth of work by unskilled labor (maybe) to spiff up the joint.

Average score of three on this one with easy opportunities for improvement. So much potential and, apparently, so little time.

This hotel was very nice. It had internet access for free in the lobby. The room we booked thru Expedia was very very small. (we had to remove a lampshade to see the tv from the bed). But it was very clean and they did let us upgrade (for a fee) to a kitchenette, which was well worth it. The staff was friendly, attached restaurant looked really good (didn't get there though). It is in a great location - lots of shopping and food nearby. Very easy to get to by car, and close to the Amtrak station. About 20 -25 minutes walk to historical stuff or a cheap cab ride. REALLY easy to catch a cab from this location too. I would not hesitate to stay there again - but would definitely get the kitchenette.

The hotel is in the middle of the town so it is accessible to anywhere within the downtown.

The room is nice and clean, but at first I was given a room without double-gazed windows so I could hear a lot of noise from down street. In addition, the walls between the rooms are paper-thin and I could hear the conversation very clearly from the room next to mine!

The day after I requested to change the room and the staff was quick and swap another room for me with the double-gazed windows so I could manage to have some good sleep at night.

I will stay in this hotel again if I happen to visit Philly in the near future, the only thing I want them to improve is find a way to soundproof the walls.

I selected this Hotel after reading good reviews on this site and I was not disappointed. Absolutely in the centre of all the shops, historical stuff, dining and nightlife of Olde Philadelphia. Room small but totally functional and comfortable. Coffee on tap in the mornings together with newspapers etc.
The price was very good, especially for a City Centre.
Highly recommended for the traveller