After a considerable amount of research before traveling, we determined the Sofitel was the best balance of cost, location, reputation and quality.
That said, be prepared for an above adequate experience at best. We recently enjoyed a stay at the Sofitel in Manhattan which was exquisite. The Philadelphia location does has the French charm and elegance and we found the staff to express the same genuine warmth and hospitality of the New York location. However be prepared for rooms with absolutely no view, hands down the coldest hallways of any hotel we’ve ever been to and rooms that smell strongly of carpet deoderizer.
Room service was fine but expensive (typical). The valet was accomodating, even though we pushed them to the limit with how many times a car could be brought in and out and not driven away. Someone else mentioned the beds are of poor quality and THEY ARE. I have attached a picture. The beds are FAR PAST DUE for replacing. The mattresses sag in something terrible and the Sofitel has tried to camoflauge this by adding a puffy (and comfortable) feather top. I slept OK, but I did expect a lot more for $200/night.
In short we’d stay here again. Part of that decision is based on the less desirable (either by price, quality, location) of the other hotels in Philly. For example we went to the Four Seasons for afternoon drinks and I could not believe it wasn’t just a souped-up Courtyard Marriott. So, if you’re deciding between the Four Seasons at $400/night and the Sofitel, put on your winter coat and brave the ice-cold hallways to your floppy bed paradise!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.