Traded Starwoods points for our 1 night stay. This is considered a 4 level property, which was overrated, in my honest opinion.
The location was decent, close to 2nd street and Penn's Landing. The lobby was nice and the service was friendly and prompt.
We had a room at the club level and found our room to be clean and well appointed. The room had obviously been renovated and the bathroom looked very new. The flat screen tv was very nice also. We enjoyed the snacks and drinks in the evening and the continental breakfast in the morning. We also took advantage of the pool and hot tub being completely empty. The pool was heated.
Our complaints: Parking was pricey at $35 plus. The pool was directly across the hall from our room and the smell of chlorine was pretty strong. One wall of our room was windows facing the parkway and it became very hot during the day and the noise coming from the parkway was pretty loud. The AC was loud, as previously reported. The TV menu never functioned, so we could not order any movies. The prices of the onsite restaurant were simply unreasonable. $10 for a grilled cheese? The topper was the gentleman in the room next door having an argument on the phone with his wife at midnight and we literally could hear every word he said. I wonder how he would have felt knowing that his neighbors could hear the very private conversation he was having...if you read this, guy, dump her, she should not be having male company while you are away.
The hotel was very close to Penn's Landing, the Fireman's Museum, Elfreth's Alley, City Tavern and within walking distance to South Street. We loved South Street and made a stop at Jim's Steaks to compare it to Pat's and Geno's from previous visits (Jim's was far better).
If you are a budget traveler (like us), the pickings for dinner closeby were slim. Many higher end trendy restaurants on 2nd street but not our style.
