Our compliments to whomever hires the staff! Everyone of them that we encountered (from the bus boy to valet parking, check-in, etc.) could not be more efficient, helpful, pleasant and articulate. It has been a while since we experienced total customer service.

We stayed in Rm. 2076 which I recommend as a quiet, very clean and updated room. We were allowed to use the Club Room on the 4th Floor which provided continental breakfast in the morning and hor dorves in the evening. There is also a pool on the 4th Floor and a gym in the hotel which we did not have time to use.

The location is perfect for touring the historic district and accessibility to just about anywhere in Phily. The hotel setting seems to be in it's own separate corner right next to everything but yet again private in its own very pleasant niche. Based on our experience, I highly recommend the Sheraton Society Hill.

First off I'd like to inform people staying here, you have to pay for parking, $34.00 a night. They do not tell you that when you book the room. We were part of a wedding party so we paid $160 a night, but when you add on that parking fee, it's not a good price for what we got.

The room we stayed in was very small, w/ two double beds. Not much room to walk around, no where to put luggage. The air conditioner was broken and would not go below 74 degrees. When it was running it was extremely loud. The maintenance man came a day after we first called and attempted to fix it, but with no success. We called the front desk and they could not move us until the following day.

One good thing was the staff was really nice and helps us as much as they could.

Overall, I really liked this hotel. the staff were friendly and knowledge. The workout facility was decently equipped with stairsteppers, treadmills and even some weight machines. The dumbell free weights were lacking but I was still surprised they had any at all.

The club floor rooms were nice. The shower drained well and had good water pressure. The beds and pillows were very comfortable. However, like another reviewer noted, the A/C kicked in loudly. It sounded a lot like my home alarm clock and I woke up in a panic, thinking my alarm had sounded only to find that it was the middle of the night. This did not bother me the second night of my stay.

A great location allowed walking to one business appointment and to a nearby subway stop to ride to another. This hotel sits on the edge of the historic district so you can be at Independence Hall after a brief stroll or, if you go the other direction, at the waterfront and Penn's Landing. South Street isn't far, either.

I walked to breakfast and dinner. I had to go somewhere else for meals because the hotel restaurant wanted $15 for just a sandwich. A drink at the bar? $10 for bourbon on the rocks before tip. Couple that with a price tag of more than $200/room on the Club floor AND you still had to pay 9.95 a day for internet and you're talking a location-based gouging that would make even a realtor blush.

Would I stay here again? For business, where the company picks up the tab, yes. If I travel with my family the cost would be too great and I would find a cheaper alternative.

The convinience and beauty of the location of this hotel cannot be overstated and the value is exceptional.
The crowning event of our first visit to Philadelphia was finding this hotel, more out of necessity (other more expensive hotels nearby Independence Mall were booked) than any other reason.
Walking on a Saturday evening around Society Hill and finding our way onto South Street for a dining experience was the highlight of our stay. In a couple of minutes in the opposite direction we found ourselves at Independence Hall and the other historical sites.
Rooms were clean (no hair dryer?!?), comfortable. As noted previously the elevator seems to have been used for freight more than guests but it hardly is a reason to not consider this THE hotel to book when visiting the sites, Society Hill, South Street.
We are certain to return to Philadelphia and though we will take excursions in other parts of town, the caring staff, location, value of this hotel will keep us coming back to it.