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Hilton Philadelphia Airport: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 68 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
14
3.0 of 5 stars
11
2.0 of 5 stars
13
1.0 of 5 stars
21
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#48 of 86 hotels in Philadelphia
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 330
  • Address: 4509 Island Avenue Philadelphia, PA 19153
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Airport hotel 1/2 mile from airport at Route 291, off I-95 - 5 miles to sports complex, 8 miles northeast of Philadelphia. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates: $155 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Philadelphia Airport

( 7-11 of 68 )
“Try somewhere else”

Hilton Philadelphia Airport

Jun 10, 2008

Have to agree with the other reviews that this hotel is old and dated. In fairness to the hotel, I'll break this review down into three categories

The Good:

-Outstanding service from shuttle driver! Prompt, courteous and above and beyond the call of duty in offering good service to a special request
-Extremely comfortable bedding and pillows. Best nights sleep I've had in a long time

The Bad:
-Could never get DSL connection in room to work, but free Wi-fi in lobby and certain areas of the lounge. Hotel gave me 800 number to assist with DSL, but company stated problem was on the hotel site. Hotel charged me for the call. Call was taken off at check-out when I asked

The Ugly:
-Overpriced bland food in Sports Lounge with service that really seemed they couldnt be bothered with me. Nothing like overpaying for bad food and bad service

-With the exception of the shuttle driver the employees at this hotel were not very friendly, never smiled, and really didnt make me feel welcome. Far below Hilton employee standards

In summary, if you get a cheap price and are just going to crash in a comfortable bed, this may be ok for you. If you want anything more from your stay you might look somewhere else

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveler1234060's Summary
Date of Stay: June 2008
Member since: March 08, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
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Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Older, dated hotel”

Hilton Philadelphia Airport

Save Review
3 of 5 stars
Roseville, California
May 11, 2008

This is an older, dated hotel, especially the public areas. There are only 3 small elevators that seem always occupied. There is no concierge level. However, the rooms are spacious with new furnishings, and a great bed. Bathroom was small and worn. Breakfast buffet was good, but not great, front desk staff very friendly, and the shuttle to the airport timely. Not a shining star in the Hilton chain, which has some excellent airport hotels. Not sure if I would stay here again, as the Airport Marriott is so much nicer, newer, and more convenient.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drichrx's Summary
Date of Stay: May 2008
Member since: August 01, 2005
Was this review helpful? Yes No
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Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Overpriced airport hotel”

Hilton Philadelphia Airport

Save Review
2 of 5 stars
Spring, TX
Apr 25, 2008

I stayed one night at the Hilton Philadelphia Airport and was mostly disappointed. The positives were that room service was quick and the food was good, the bed was comfortable, and the hotel is located close to the airport.

The negatives were that my room was musty smelling and when I went to shower I found that there was no water. I had to go downstairs to inquire about the problem because the front desk phone was consistently busy. They had shut down water to the building to fix a leak. And in typical union labor fashion, one guy was working and five others were sitting around chatting. Thankfully they got the water back on about an hour later.

My first choice was the Hampton Inn near the airport, but they were full. That still would be my first choice.

  • This TripAdvisor Member:
    • Liked — Location to the airport
    • Disliked — Musty smell in room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sak116's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: April 25, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not as bad as reviews indicate”

Hilton Philadelphia Airport

Mar 21, 2008
0/2 found this review helpful

We stayed at the airport Hilton in March 2008. We were actually quite worried about the hotel from all the negative reviews, but, found the accommodations ok- not great- but nicer than described.

We booked through priceline - a nonsmoking room. They tried to tell us we booked a smoking room, and had to give us a handicapped accessible nonsmoking room as that was supposedly the only nonsmoking room left.

It took 25 minutes to check in- as priceline customers cannot use the express check in (hence, we waited in line for 25 minutes!)- and the hotel staff were very slow at checking in everybody.

There was a hole in the sheets on one of the queen beds.

The rooms did appear to be recently renovated. Although the decorator did not do a stellar job at coordinating accessories and furnishings, there was no problems with comfort.

The service in the sports bar was horrible. The waitress would not stop at our table without us hailing her down with great efforts. She never checked on us, she never asked how our food was, or never came back to refill drinks. THe food was ok, around what you would expect from a hotel dining room.

The parking lot appeared very safe and we had no problems with vandalism or theft.

Overall, this was a nice hotel room, it was certainly the worst Hilton (or "luxury" hotel) we ever stayed but was nicer than a comfort in. For the price, it wasn't bad.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOVE_TO_SKI_and_DIVE's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: March 21, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nothing Spectacular, other than an on-time airport shuttle”

Hilton Philadelphia Airport

Mar 19, 2008

The hotel is okay and is within 5 minutes of the airport. Best thing I can say is the airport shuttle is on time for depatures. Not a value hotel for the business travel, that is for sure. The restaurant had a very overpriced wine list and food was marginal at best. Stick to the Sports Bar, as fine dining at an airport hotel leaves a lot to be desired.

  • This TripAdvisor Member:
    • Liked — Close to the airport
    • Disliked — Overpriced and poor food for the business traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArizonaBenny's Summary
Date of Stay: March 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: January 26, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hilton Philadelphia Airport

( 7-11 of 68 )
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Hilton Philadelphia Airport Also Known As

Address: 4509 Island Avenue, Philadelphia, PA 19153