Last weekend my family went for a quick trip to New York City. We were looking for somewhere nice but not too expensive to stay and the Giraffe exceeded all of our expectations. The service from everyone, particularly Jose, was outstanding; always present and eager to help but never intrusive. The rooms were gorgeous with nice amenities and plenty of room for 3 of us with two double beds. I really appreciated the amount of natural light during the day and then the shade that lowered at night to block out all of the lights of the city. It is not a huge room, but it served our purposes very well. The decor was simple and elegant. The beds are a little hard and the pillows were a little soft, but they do provide harder pillows in the closet. Once I used those the bed became very comfortable. The bathroom was also quite spacious for such a small room and I particularly appreciated the cloth they provided to wipe the steam off the mirrors after exiting the shower.

I personally enjoyed the lobby area just to sit and read a book or enjoy a cup of coffee. It has plenty of natural light and high ceilings with classic decor and beautiful flower arrangements. It was a great setting for breakfast, afternoon tea and wine and cheese in the evening. The breakfast was your standard breakfast, but the coffee was good and everything was always fresh. Wine and cheese in the evening was a great way to unwind after the day and before going out to dinner. If you are looking for a boutique hotel in New York with a wonderful location and exceptional service, the Giraffe is the place for you!

Second time at Hotel Giraffe was the same great experience as the first. We were celebrating a birthday and I had indicated this when I booked the room (on the hotel's site). A bottle of champagne was waiting on ice when we entered our room, compliments of the hotel. And chocolates! The wine in the evenings, breakfast in the morning, and warmth and helpfulness of the staff make up for any price difference above other Manhattan hotels- you just won't find this level of quality any cheaper. We loved the robes and slippers they have hanging in the closet. The staff was super helpful with directions on the subway system, restaurant picks (try Ray's pizza or Porchao just across the intersection), and recommendations for a night out. We will stay here again, without a doubt.

We stayed at the Hotel Giraffe for two nights and thoroughly enjoyed our experience. The staff was polite and helpful. The room was clean and comfortable, and the breakfast in the morning was wonderful. There were a few small holes in the sheets the first night which we thought was a bit shoddy, but the complimentary Prosecco which appeared in our room for our anniversary more than made up for it.

My husband and I stayed at Hotel Giraffe this past weekend, it was a combination Birthday/Anniversary celebration. I noted that when I made the reservation, but unlike many of the other guests, we were not greeted with wine or chocolate in our room. I know that is a courtesy, but if you do it for one guest, you should really do it for all guests. The hotel is charming and as another reviewer added not a cookie cutter, chain hotel. We especially liked the complimentary wine and cheese evening reception. On Saturday we went to a 2:00 show and then checked into the hotel, it was so nice to have a few glasses of wine and a snack before heading off to a late dinner. The only thing disappointing was there wasn't a piano player when we were there. Unless he/she came after we had left.

Anyway, the rooms are spacious and clean. I was pleasantly surprised that our room had a balcony overlooking the city. It was very romantic and beautiful. Of course the traffic was loud at night, but I have learned from experience to always travel with a fan for some "white noise". So, it wasn't too bothersome. The beds weren't very comfortable, but I don't think that's uncommon in hotels, at least from my perspective. I think the decor could be kicked up a notch, but it was above average nonetheless.

The continental breakfast was nice, but nothing fancy. The coffee was weak and the "cappuccino/espresso" machine was like something out of a convenience store and it either wasn't working well or just wasn't tasty. It was also very crowded and difficult to find a seat to eat in the morning, this was a little annoying, but we got over it.

The staff was friendly and helpful. They held our bags and our car until after checkout so we could stay in the city longer, so that was nice.

The one thing that was really great about the hotel was the rooftop bar. My husband and I headed up there after dinner to have a drink and it was a quaint/romantic place to relax before going back to our room.

Overall I would recommend this hotel to a friend and would stay again in the future.