We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hilton Garden Inn Chelsea and New York City?

We'll send you updates with the latest deals, reviews and articles for Hilton Garden Inn Chelsea and New York City each week.

Hilton Garden Inn Chelsea: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 97 Reviews
5.0 of 5 stars
45
4.0 of 5 stars
44
3.0 of 5 stars
4
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#38 of 396 hotels in New York City
Show Hotel DetailsHide Hotel Details
  • Rooms: 169
  • Address: 121 West 28th Street New York City, NY 10001
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Opening July 2007 This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates: $353 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Hilton Garden Inn Chelsea

( 11-15 of 97 )
“Yes its good but...”

Hilton Garden Inn Chelsea

Save Review
4 of 5 stars
Uppsala, Sweden
Sep 2, 2008
1/1 found this review helpful

I just came back from staying at the Hilton Garden Inn Chelsea for 5 nights in room 907 and I was pleased with our stay.

The location is good, close to the nr 1 and N,R subway lines, about 3-5 min walk and the other lines arent far away. You can easily walk to Macys and Herald Sq. about a 10 min walk. The street which the hotel is located on is the main street of the Flower district and its pretty in the morning with all the flowers but the rest of the time its one of the more uglier streets I have seen in NYC. The whole area from 32nd Str to 26th str btw 7 Av and Broadway wont win any awards for best design any time soon. There arent any great restaurants in the immediate area either, only a Mc Donalds on the corner.

The little interaction we had with the staff were very good; they were really helpful and pleasent.

Our room had a king-size bed and it was the best bed I have slept in ever. The room itself felt a little cramped, could be that we had a rollaway bed in the room as well but it wasnt big in any way. The room was clean and the housekeepers did an ok job but not a great one. The bathroom was big and clean and had a great shower. The flatscreen TV was good with about 120 channels and had an excellent picture but poor sound.

I liked the hotel but it is very impersonal and well...a little boring, there was a definite lack of character. The area around the hotel isnt that great but its close to a lot of things on Manhattan by foot or subway. I would stay there again for the rate we paid; $189 +tax but not for the ordianary rate.

  • This TripAdvisor Member:
    • Liked — Price, the bed and bathroom
    • Disliked — The area its located in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matte75's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: October 09, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent location (in the day!)”

Hilton Garden Inn Chelsea

Aug 24, 2008
1/1 found this review helpful

Very good hotel at a very competitive price.
The rooms were comfortable and clean although a little cramped as there were 4 of us in one room.
We couldnt get the tv to work but didnt complain as we weren't in the room long enough to want to watch.
Breakfast was excellent with plenty of choice and very good omelettes made on demand.
Reception staff very helpful in recommending restaurants, shops etc.
My main problem was night- time. The location of the hotel is very good for access to the subway, or walking to say, Macy's. During the day the florist shops surrounding the hotel are all open, but at night there is no-one around, and we did feel a little vulnerable returning to the hotel from the subway. I would not have liked my teenage daughters to have returned on their own. No problems once you are back in the hotel.
Would we stay again - yes

  • This TripAdvisor Member:
    • Liked — Helpful staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoveourholsBristol's Summary
Date of Stay: July 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: August 22, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great value for your money”

Hilton Garden Inn Chelsea

Save Review
5 of 5 stars
Budapest
Aug 11, 2008

We spent couple of great days at Hilton Garden Inn Chelsea in May 2008 at a bargain price - thanks to Priceline.
At arrivel I asked the reception to give us a room at the highest floor available, he just winked and told us "Enjoy the view". Our room was facing directly the Empire State Building!
The room was spacious enough - particularly considering it's in Manhattan. Our bed was very comfortable. We had even a microwave owen in the room and flat screen tv.
The room, the bath and the hotel overall is very clean and everything smells "new".
Each morning we received a sample of USToday.
The hotel is located in the 28th Street (the Flower-Street) which is a bit unfriendly in the night but simply beautiful during the day - lot of Flower-Shops are there. Times Square is appr 10 minutes walk, Macy's just 5 minutes. The red subway line stops right at the corner.
I definitely recommend this hotel for everybody - specially for young couples.

  • This TripAdvisor Member:
    • Liked — Comfortable room, View
    • Disliked — None
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita7702's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: August 11, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Liked it”

Hilton Garden Inn Chelsea

Save Review
4 of 5 stars
massachusetts
Aug 7, 2008

This hotel was perfectly fine and we had a good stay. It's nothing fancy, but it's clean, comfortable, well-located, and the staff is super friendly and helpful. The room was a bit small, but I've seen smaller elsewhere. The bathroom was clean and the shower worked well.

We were given a free breakfast, perhaps because of my Hilton Honors status or perhaps the nice man at the desk generously provided it. The breakfast was good, but I wouldn't have spent $14 on it otherwise.

I'd stay there again. It's definitely nice to stay in a place that's quiet and not a madhouse. The neighborhood has a lot to offer, but at night the street is dark and a bit abandoned, but not unsafe. In daylight it was busy and fun with the flower shops.

  • This TripAdvisor Member:
    • Liked — Quiet hotel, not a madhouse
    • Disliked — The street it's on.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leftwing's Summary
Date of Stay: August 2008
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice but not great”

Hilton Garden Inn Chelsea

Save Review
3 of 5 stars
Edinburgh
Aug 6, 2008

The rooms in this hotel are a lot smaller than in the Hilton Garden Inn Times Square on 8th Avenue and also the location is not as good, so my advice would be to stay at the Times Square hotel instead as it is cheaper, has bigger rooms and is in a better location. Despite all this, this is still a reasonable hotel. The rooms were clean and the location wasn't terrible (6 blocks from Macys and Penn Station), but not as good as the Hilton Garden Inn at Times Square

  • This TripAdvisor Member:
    • Liked — Friendly staff
    • Disliked — small rooms and location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuwho19's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: August 06, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $353 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hilton Garden Inn Chelsea

( 11-15 of 97 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Hilton Garden Inn Chelsea? Share your experiences!

Do You Own Hilton Garden Inn Chelsea?

Hilton Garden Inn Chelsea Also Known As

Address: 121 West 28th Street, New York City, NY 10001