We spent couple of great days at Hilton Garden Inn Chelsea in May 2008 at a bargain price - thanks to Priceline.
At arrivel I asked the reception to give us a room at the highest floor available, he just winked and told us "Enjoy the view". Our room was facing directly the Empire State Building!
The room was spacious enough - particularly considering it's in Manhattan. Our bed was very comfortable. We had even a microwave owen in the room and flat screen tv.
The room, the bath and the hotel overall is very clean and everything smells "new".
Each morning we received a sample of USToday.
The hotel is located in the 28th Street (the Flower-Street) which is a bit unfriendly in the night but simply beautiful during the day - lot of Flower-Shops are there. Times Square is appr 10 minutes walk, Macy's just 5 minutes. The red subway line stops right at the corner.
I definitely recommend this hotel for everybody - specially for young couples.

This hotel was perfectly fine and we had a good stay. It's nothing fancy, but it's clean, comfortable, well-located, and the staff is super friendly and helpful. The room was a bit small, but I've seen smaller elsewhere. The bathroom was clean and the shower worked well.

We were given a free breakfast, perhaps because of my Hilton Honors status or perhaps the nice man at the desk generously provided it. The breakfast was good, but I wouldn't have spent $14 on it otherwise.

I'd stay there again. It's definitely nice to stay in a place that's quiet and not a madhouse. The neighborhood has a lot to offer, but at night the street is dark and a bit abandoned, but not unsafe. In daylight it was busy and fun with the flower shops.

The rooms in this hotel are a lot smaller than in the Hilton Garden Inn Times Square on 8th Avenue and also the location is not as good, so my advice would be to stay at the Times Square hotel instead as it is cheaper, has bigger rooms and is in a better location. Despite all this, this is still a reasonable hotel. The rooms were clean and the location wasn't terrible (6 blocks from Macys and Penn Station), but not as good as the Hilton Garden Inn at Times Square

We had an amazing stay at this hotel.... It was lovely and exceeded our expectations. We stayed for 9 days.

Unfortunatley I left my luggage with the hotel for 1 hour while we waited for our transfer to the Airport. During this time I had all my jewellery and other valuables stolen from my hand luggage. Luggage is stored in the hotels restaurant. Which we felt was fairly secure as the restaurant was closed. Apparently only Hotel staff had access to this area.

What a sad way to end a great stay in NY. It was very difficult to get someone from the hotel to discuss this matter. When we finally did after many calls from Australia. They really were not intrested. Took our complaint but that was it.

Great hotel but watch out for security in your room & during luggage storage.