Stayed at the Bryant Park labor day weekend to attend the US Open. What a great experience! Perhaps it was because I received an upgrade to a suite, but from the moment I arrived until I had to leave, the staff was friendly, courteous and very helpful, the service excellent and the room fantastic.
My suite overlooked Bryant Park, and if I had one "issue", it was the noise from the preparations for Fashion Week, which is certainly not the hotel's fault.
The suite was huge and very well appointed. The platform bed took a little getting used to, but once I did, it was wonderful. The living room had two lounges and a flat screen TV, as well as an iPod dock (as did the bedroom). The bathroom was well-fitted, with a separate soaking tub and shower. The Molton Brown products were a plus.
As an example of the great customer service, while at the tennis matches, I decided to call the hotel and request that they book a car service back to the city. On about 2 hours' notice, and with several changes in the pick-up time (due to the matches running until after midnight), the staff (I wish I could remember their names) were most helpful and arranged for a terrific car service.
This is a sleek, fashion forward hotel, not for those used to poufy sofas and chintz. It may not be for everyone, but if you are looking for a chic, lively place to stay in an amazing location, this may be the place for you. I will definitely return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers
I selected this hotel as a top choice for:
Shopping, Sporting event