We absolutely loved this hotel. I was going to go cheap, but was scared by some of the reviews I read so I chose this hotel based on a lot of great of reviews. Although we weren't in the room that much, it was a really nice stay. The hotel staff was very friendly and always had smiles. They have a pillow menu- they will bring you the pillow of your choice each night! Bed was very comfortable. Room was slightly larger than other Manhattan rooms I have stayed in. We packed light b/c were only there for the weekend- they had all amenities including lotion, shower cap, soaps, etc.... We were on the 19th floor, but didn't have much of a view from the side we were on, but we didn't mind. Very clean hotel and would definitely stay here again. I didn't get to check out the pool or workout facility so I can't comment on them.

Although the Benjamin is a decent property, there is no way it was worth what we paid. Demand is softening in NYC, but this chain has been slow to lower rates. If you only need a room for two people, Priceline is the way to go for Manhattan. Depending on demand, you can frequently get the Hilton (just a few blocks from here and a very comfortable property..) for less than $140. Manhattan doesn't have to blow your budget!

The hotel was very clean and the staff are very nice and helpful. We had a one bedroom suite which was an excellent size for up to 4 people (one bedroom and an separate living room area with a futon). The washroom is a little small but clean. loved the complimentary iced tea and apples availabe around the hotel. Great location, right by the metro. Would stay again and highly recommend.

We just returned from New York, a first-time visit for teen-aged son. We stay 5 nights at The Benjamin, and overall had a great experience. The staff was great, although Concierge could have been a little more knowledgeable about certain directions.

One bedroom studio was very nice, but would have liked to have booked a one bedroom suite since we had older teenager. Book early.

Kitchenette is serviceable, although a little small. It was very nice to have access to microwave and refrigerator for snacks. Room was cleaned no matter what time we vacated, and was checked several times/day for towels, trash removal etc.

Did not have opportunity to visit the spa.

Would definitely stay there again, as it was in a great central location at not-exorbitant rates.