Stayed here for 4 nights on our recent trip to Spain. The ceiling leaked two times in two days when it rained in different locations and made the room musty smelling. There was no iron available in the entire hotel for pressing. The front desk staff was young and uninformed about everything. The only 2 good things were the location, near to the metro and the Prado museum, and the included breakfast buffet. It is really only a 2 star hotel. Stay at your own risk!!

Four star hotel and worth it! Friendly and helpfull staff, clean and good rooms. Good location at the Gran Via, the center of town. No traffic noise due to the good isolation. Extensive breakfast.

Stayed at hotel for 3 days July 5h-8th. Hotel is in a great location. Walking distance to all major sights and museums. Rooms were very clean, not huge but perfectly fine. The floors had laminate flooring which was actually nice. Carpet can sometimes be gross. The buffet breakfast which was included was excellent. Everything from eggs, pastries, yogurt, fresh fruit and cereal. The staff was very helpful. They recommended a great paella restaurant very close by, all spoke english and were happy to help with directions. This is a very nice hotel in a great location. I am a pretty picky person and I was very pleased.

Great location on Gran Via in the center of Madrid. Only a 5 minute walk to the Puerta del Sol or a 10 minute walk to the Plaza Mayor. The metro stop is just up the street for a very easy walk to catch the metro. Rooms and bathrooms were clean and up to date. We also thought the breakfast buffet was worth it although there are many other restaurants close by if you'd like. We stayed here for 2 nights and would most likely return on another trip.