Had a great experience here. Yes, the bar is dimly lit, yes the corridors are also dimly lit, but it's not that there is something to hide. It's purely to create ambiance. In the evening little tealight candles are scattered throughout and along the steps on stairs which adds to the feeling. The main entrance on the quayside does bring you straight into the bar which, in order to get to reception, you have to walk through. But there is a clear designated walkway to follow that is set apart and runs parallel to the bar seating area - so you are not actually walking THROUGH the bar as some reviews might have you believe. Alternatively, there is a side entrance (Jervis St side) that brings you straight into reception.
Check in was a breeze - very efficient and polite staff. We were asked if there were any special requirements and we said all we needed was a taxi for 8.45pm to bring us to the restaurant we were visiting. Reception said no problem - they would book one for us.
The room was perfectly fine. Ok, wasn't a room with a view (back of hotel) but that wasn't important to us as we had plans for the evening.
Loved the fluffy robes, slippers, bathroom smellies etc. Comfy bed, great big pillows, sound system, flatscreen interactive TV, etc. Really, nothing to fault at all.
We took our aperatif before dinner in the bar. Again, faultless. Background music was of the chilled variety.
And as promised by reception, our 8.45pm taxi arrived.
Upon return from dinner, we went back to the bar for a nightcap and then went to bed - before which we decided to have breakfast in bed the next morning. So we filled out the menu card and slipped it on the door. (This was well after 1.30am).
Breakfast was served promptly at 9am (after a brief phone call to warn us it was on its way). Full Irish which was not greasy at all. Excellent I would say (and I'm Irish so I know what a fry is all about). We also had cereal, toast, croissants, juice. Really was fresh.
Check out was also no problem. Very gracious front desk staff.
All in all, a great experience. Not cheap, but then again Dublin these days is not cheap. I found it worth the added few Euros as it left us with a good impression and no hesitation in returning. If Laura Ashley is your cup of tea and middle England, then the decor/style may not be for you. But we found it bordering more on the hip/contemporary without being too much either and in keeping with Dublin's young modern vibe.
We didn't eat at the restaurant itself so we cannot comment.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.