Family of 6 participated. We will treasure the memory of this adventure for years to come! First time we ever zip lined. staff comical, professional, accomodating. encouraging to those that needed a little extra help and never made them feel foolish. My family did fine and we have some awesome pictures.
Booked online to save the 15% and no problemo using reciept sent via e-mail. Transported everyone back to the hotel without an extra charge. Go for it. you;ll be glad you did. Lot of walking, it will be hot. Take your time and don't hurry. They offer you water between some of the zips.
Photo ops with some exotic animals when the tour is done.
Put your sunscreen and mosquito repellent on before going.
Meal was a little costly. tasted ok, but wish we would have saved the money to spend on something else.

Just like the other reviews, I can't imagine a better canopy tour than Los Veranos. The guides definitely made the tour better. They had funny jokes and made you feel totally comfortable. My only regret was not bringing a camera. We didn't want to buy their pictures or dvd, so we don't have any pictures to remember the experience. If you bring a camera, I'd just make sure that you have a pocket with zippers. I'd be worried so high up with my digital camera in my pocket. After the tour you can go in the monkey cages and feed them (free!). The only thing that we didn't like about the tour is after you zipline, you can eat at the restaurant or swim. We booked the 9:00 tour so that we still had the day ahead of us at our resort, but when the tour was over at 11:00 we were ready to go only to find out that the shuttle doesn't leave until 12:20. Which wasn't bad, but we were disappointed that we couldn't leave.

Hint: bring $ for tips. You'll find out that everywhere in Mexico asks for tips.
If you get picked up on the shuttle from Le Kliff, make sure to call the day ahead. We didn't and the shuttle passed us. We had to catch a bus back to our resort and our concierge called the tour. They were great and paid for a taxi to take us there. We were just intime and didn't miss our 9:00 tour since it takes time to get you ready. We didn't start the tour until 10:00.

FANTASTIC! A great high intensity family adventure. However, make sure you wear really old clothing! You will get incredibly dirty from a mix of mud, gear oil and the zip line coils. No amount of soaking or laundry detergent will clean it. Just throw the clothes away after your tour.

The dirt literally covered our entire face, shirts and shorts. One of the people on the tour said, "you look like someone from the horror movie 'The Ring'" because our faces were streaked with dirt and our hair was matted from the canopy drizzle.

If you are really lucky an expert guide will ride with you and allow you to zip line backward, upside down no-handed! Buy the video, it is worth it!

We also got to have the tarantulas crawl on our face! (That was by choice :)

We had to wait for our last day to do this tour due to the weather, but we are so glad we tried it! At 8:45 on the dot, (9 am tour) we loaded on the bus for the drive into the back country--this is a great way to see south of town if you hadn't before. All the drivers, guides and help were funny and all acted like they were having a great time--The only thing is you need to be in shape because there are LOTS of steps up as you climb higher up the mountain. The platforms are not connected, you need to get to each one--I have asthma and it was a little hard--I knew we would end up at a restaurant with swimming and thought it might be a little hokey but--we loved it! The restaurant over the boulders was so peaceful and lovely. There were the animals and spiders to look at or you could just catch the next bus back to town. I HIGHLY reccommend this tour!!