Stay away from the Time Share presentation!! My family and I used an RCI exchange to stay at this resort last week and while the resort itself is decent, has an OK pool - needs resurfacing, lovely grounds and the wait/maid staff are incredibly friendly, the salespeople at the timeshare presentation are OVERBOARD. We were genuinely interested in what they had to offer since our growing family could use to upgrade from our Fiesta American Cabo studio to a one-bedroom sized unit. We decided to hear what they had to say and thought since we are staying at the resort and had to eat breakfast why not see what they offer. The bottom line is that they use a "Used Car Sales" method of sales. Stretching the truth would be an understatement for what came out of their mouths. The resort is not as nice as others, they will tell you how much more trading power they carry compared to other resorts using RCI, IT and SF Exchange etc. It took us 4, yes 4, sales people to get out of the presentation. The lies were unbelievable all the way through to the last guy where we were told he was just a "developer agent" there to "check us out and make sure we were treated with respect". Are you kidding? The last guy was "willing" to give us one week for $2,500. Yet another sales member. The resort is fair at best. Our vacation was not ruined but I will not go back to one of the Mayan owned resorts.
BTW on the last day after checking out we tried to go to one of the restaurants for breakfast and were told that children are not allowed for breakfast because the salespeople are using the restaurant for prospective owners. There are many really quality resorts and timeshare programs out there....stay away from Mayan properties and enjoy the true beauty of Mexico.

We just got back. I can say that this property is in a very nice location. Close to down town and to the marina.
There is a new resturant that just open across the street. Really good food and cheap. Next to the OXOX.
The people at the resort will do anything for you. The activities are great for the kids and the food is good to. We were in the building next to the pool which was nice to see the cruise ships come in and leave at night. Aslo seeing the fireworks go off at night was like having 4th of July every night. I have nothing to say but positive things. We also do the zip lines which was fun and we also did the last day of the whale watching tour.
I would suggest enjoy your self and get to know the people and the locals around the area. They know where to eat!

I got married here in May 2007. My guests mainly stayed at the nearby Marriott because we wanted to keep the guests away from the ceremony and reception sites until the wedding. I did have three couples stay here, because the Marriott was booked about a month prior to the trip. My husband and I also stayed here as part of our honeymoon.

We were very happy with the hotel. It is beautiful and if you like modern Mayan inspired architecture then you will appreciate it here. It is really very lovely. Our honeymoon suite was on the top floor of the tower that is closest to the ocean and it was amazing. It was very large and had high ceilings. This is definitely the type of hotel that the photos online do not do it justice, so you will be pleasantly surprised when you arrive.

The food at this hotel is wonderful. We enjoyed the Sunday brunch and breakfast here very much. Our wedding food was good and very well presented.

The wedding guests that stayed here were all very pleased as well. Also I was not approached by any timeshare people. Maybe it was because they might have known I got married there? But nor were any of our other friends that stayed here.

The location is also great. The Marina is a short cab ride to downtown. You can walk around the Marina for some shops and restaurants. Try to make it to the lighthouse for drinks at sunset. There are many tours that pick up or depart from the Marina, so there is a lot to do. The beach here is not as pretty as the beach on the south side of PV, so please do not stay here if you plan to sit on the beach all day. It is more for pool lovers. But if you stay here you can certainly plan a trip to Yelapa and enjoy a long day at the beach there, where the water is amazing. After visiting Yelapa, it will always be a must do on my trips to PV! Also, try to stop at Le Kliff restaurant which is also south of town. It has an amazing view and good food.

The one problem I had with the hotel was that the AC never fully cooled the room. Other than that, we were absolutely happy with everything.

ps. if you are planning a wedding here, go with an outside WC, I used Prisar Vallarta who were amazing!!!

We exchanged a RCI timeshare to Mayan Palace Puerto Vallarta. People at the front desk asked us to have a "welcome breakfast" in order to get the information of the resort (like activities schedules, etc.).

Of course this was a lie. The guy who was in charge of us didn't mention a word about the activities or the schedule. Instead he asked me, besides other questions, how much money I make a year!!!!!!

Are they nuts or what!. I didn´t asked for that breakfast. I already have a timeshare. I don't go to a resort to be harrased by a bunch of salesmen which push me to the limit asking me "why I don't want to buy a US$30,000 timeshare from them". Jajaja.

Nasty, ugly and a lot of stress!!!!

Go where the staff at the resort consider you as a vacationist, a guest, a friend.... and not a target!!!.