Check in was fast and friendly with helpful staff.
Our rooms were clean,but needed upgrading, a/c worked good, no problems with the rooms at all. This not a 5 star resort. We figure about a 3.5 star.
The food was hit and miss in the buffets ,breakfast was always good. The pizza was good at the Italian and Steak House restaurant, and the snack shacks at the Caribe and Beach. Hamburgers and fries at the casino pool bar everyday were good. The Steak house was our favorite.
Bar service was hit and miss as well. Some were very friendly and some weren't , tip or no tip. Most staff did not speak very much english, however, we are in their country, with a little sign language, things usually worked out.
Beach was excellent, usually no problem finding a chair. Staff were always cleaning up after some people who would just walk away from half full drinks and pizza boxes left on the beach despite an abundance of garbage boxes, c'mon people.
All in all, we had a great time, however, we would not rush back to this resort unless it was great deal.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine