This resort was the worst ever. First of all, they made us wait until 3:30pm to check in, although the check in time was at 3:00pm and was clearly stated in the hotel lobby and on the confirmation that was sent to us. After finally checking in- we arrived at 2:10pm- we did not get a room until 4:25pm because our room was not ready due to them only having one maid.
Now on to our room. It was horrible- it looked like something that would be in the motel 6. The room was dirty including the bedspread, it was bug infested (we had to get an employee to kill the 2.5 inch bug). Our confirmation stated a king size bed but instead we were given two full size beds. The hotel reps said that they were out of king size beds. The food was not great and although it was all inclusive the restuarants took turns not being open (Without) informing the hotel guests. Many people that we know of had gotten sick from the food. The only restaurant that remained open everyday was the buffet. The food was horrible. There were men who all day and night rode back and forth on the resort property on mo peds, passing by the hotel security, asking men if they want to "pretty girls for $60". The men will bring the girls to the resort on the back of the mo peds or the guys/vacationers can ride on the mo peds with the men to go to the girls so that they can strip for the men and the men can choose who they want. Due to these sales there were many old men walking around the resort with these young domincan girls grapping their bodies in public like kids on Christmas day. The employees of the resort were rude, many either did not know english or acted as if they did not know english. What was weird was whenever I asked a question in english, the employees acted as if they did not understand, but when I asked in spanish they would respond to me in english (Go Figure). Outside the resort is so dirty and poor, it was not safe to walk off of the resort at night. The hotel did not supply wash cloths, room service was a no show- it took forever. They locked the minibar we had to call downstairs several times to ask them to open it. My sister made several attempts to contact me and the front desk did not transfer the calls even though she asked to be corrected to my room and stated the room number and spelled my name. Before arriving I called the resort and asked if they had transportation that would pick us up at the airport, they said yes. When we got to the airport, I called the hotel and they said "we dont have transportation".The hotel staff informed me that they had a business center,well that center was so old the computers looked liked the ones that I had in 6th grade. They suggested that my boyfriend and I sleep in separate beds because they did not have a king size bed. Much of the hotel smelled molded. I have traveled very much and I would not recommend this hotel. I do not have pictures, but will be placing my videos on you tube this week.














