I went to the Ritz Carlton with my husband and two children (age 4.5 and 18 months) My sister and her family joined us as well. Overall the trip was just ok. Our stay was for 5nights. I expected the kids club to be a hit however, there weren't any kids there during the day so I wasn't open to... more

Just returned from a 6-day stay at the Ritz Rose Hall, I read many reviews here and must say most of them were very helpful in giving my husband and me a little glimpse of what is to be expected. This is NOT a five-star resort! The service that the Ritz is renowned for is non-existent here. The staff messed... more

This was my third trip to Jamaica and first time staying at the Ritz. I traveled with my husband and our 17-month old. My sister and her family also went and they have a 18-month old and 4 year old. After staying at Sandals, Beaches and Sunset resorts I had higher expectations for the Ritz. Here are my pros and... more

The hotel was true to its pictures. Not enough restaurant choices. We ate at Mango everyday. The food was good, but the service was great. You'll enjoy the nightly entertainment. The most important note is that the gratuity is not included, which we didn't realize 'til the fourth day. And if you tip with your credit card, your server will... more

We read the reviews before we went so we had an idea what to expect and it was pretty close. The beach was fine, good for our 4,6,8 year olds. They walk by quickly with fresh fruit but let you get 1 piece before moving on. You don't feel special, they do not go out of the way at all.... more

I am just returning from the Ritz Carlton Rose Hall, where I had my wedding!!! It was the most amazing week of my life. We had about 100 friends and family join us for this amazing week and every single person had the time of their life. I had been to the Ritz twice before on pre-planning trips and never... more

This hotel has some positives and some negatives. Positives are its proximity to the airport, and the check-in desk at the airport and car service directly from the airport. It's 10-15 minutes away, as opposed to Ocho Rios or Negril, which are both over an hour on a hotel bus. Very convenient location. You must get the Keys to Paradise... more

My sisters and I went for a girls getaway weekend back in February. It was wonderful - primarily to escape the harsh NYC cold for the warm tropical air! BUT- we booked under a special package called the Key to Paradise package (we booked through expedia so I don't know if it's available through other vendors). But it's an all-inclusive... more

We just got back from a 5 days stay (June 8th to 13th) at Ritz Carlton in Montego Bay. We went for some R&R. As an offspring of Jamaican parents, and a frequent visitor to Jamaica, I must say the Ritz Carlton was a vast disappointment. Our arrival to the hotel room started with a safe that did not work.... more