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Waikiki Gateway Hotel

2070 Kalakaua Ave Honolulu, Oahu, HI 96815
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Trapezoid-shaped Hotel located across from Ft. DeRussy at gateway to Waikiki.
Business Center No Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $105 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 102 traveler reviews
  • What to Expect:
    • 3 based on 50 reviews Rooms
    • 3.5 based on 47 reviews Service
    • 3.5 based on 49 reviews Value
    • 3.5 based on 49 reviews Cleanliness
    • 4 based on 8 reviews Pool

Reviews of Waikiki Gateway Hotel

( 1-10 of 119 )
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3 of 5 stars
Vancouver, BC
Sep 26, 2008
2/3 found this review helpful

I stayed at the Waikiki Gateway for two weeks with two teen age girls, and all three of us loved our stay at the hotel. The front desk staff was friendly and helpful, the people manning the Expedia desk were awesome. I found all the employees working at the hotel to be very polite, friendly and helpful (I don't think... more

Management response from
GeneralMgr, General Manager

"LiloPrincess" thank you for your kind words. We truly appreciate it as comments like these are the true reward for our efforts. We are happy to hear that you appreciated the unnoticed perks like having two main buslines just outside of the hotel that can take you anywhere on the island; that we are main pick up point for many...

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1 of 5 stars
California
Sep 26, 2008
2/3 found this review helpful

Save yourself the hassle and DO NOT stay here. Yes the pictures online on Travelocity and the hotel's website look great, but be aware only the lobby looks good and the pictures of the room is their penthouse suite. The rest is less than desirable. I had booked a room for a full size bed andwhen I got up to... more

Management response from
GeneralMgr, General Manager

"Monkey24" we are sorry that you did not enjoy your stay with us and we can only assume that you found a better hotel and a better value. On occasion, travel agents do not advise the hotel's of guest requests. While requests are not "guaranteed," I can say with absolute certainty that all guest requests are reviewed and that we...

Sep 1, 2008
3/3 found this review helpful

Knowing you typically get what you pay for, I was a bit skeptical in choosing this hotel for my recent trip to Honolulu given their price is far lower than the vast majority of hotels in the area. None the less I took a chance and gave it a shot. I am so glad that I did! The Waikiki Gateway... more

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3 of 5 stars
oregon
Aug 18, 2008
2/2 found this review helpful

I felt this was a great deal. The hotel lobby is very modern and well-done. The rooms not so much but my expectations were low because of the price and proximity to Waikiki Beach. I traveled with a large group of 16 and the entire hotel staff were very helpful. We only stayed one night since we were leaving for... more

Management response from
GeneralMgr, General Manager

We would like to thank FB03 for taking the time to share your kind thoughts about our hotel; and we are happy to hear that you enjoyed the overall value and location of the Waikiki Gateway. We do have two designated smoking floors and it sounds like you may have been placed on one of them. We would like to...

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1 of 5 stars
Orange County, California
Aug 5, 2008
2/3 found this review helpful

The mattress has not been replaced for a 100 years. A homeless person would not sleep on a bed like this. There was a generator directly outside my window, that kept me up the whole night with its constant noise. The complimentary continental breakfast was outside my other window - so I had the noise of a huge crowd 10... more

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1 of 5 stars
New York City
Jul 10, 2008
3/4 found this review helpful

Arrived at 1 pm, and was told by the desk clerk that the room was unavailable till 3 pm - no offer of where to wait, and her attitude was absolutely hostile. I was told later that her name was Cheryl. We left for lunch, and came back at 2 pm. A lovely woman named Sharon greeted us warmly, welcomed... more

Management response from
GeneralMgr, General Manager

We would like to thank NewYorkCityGriff for taking the time to share their thoughts about our hotel. We apologize to this guest for the sentiments expressed. We actually receive many positive comments about Cheryl, but rest assured we will bring this matter to her attention for evaluation and correction. As for the hospitality room, we do have one and it...

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3 of 5 stars
Orlando, FL
Jun 10, 2008
1/1 found this review helpful

The Gateway is a decent, clean hotel with EXCELLENT prices (I paid $80 for a decent-sized room with TWO balconies). It is also in a great location at the Ewa end of Waikiki, across Fort DeRussy Park from the Hale Koa Military Resort and near Hilton Hawaiian Village. 10 minute walk to beach. This is a great bargain for Waikiki.... more

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3 of 5 stars
Ipswich, United Kingdom
May 18, 2008

We arrived around 8am. The man at the reception desk was fairly unwelcoming - pretty much told us to get lost and come back at 3. OK clearly I'm not expecting the room to be ready that early, but at the same time I didn't schedule the flight, so it's not my fault! No need to be patronising. The room... more

Management response from
GeneralMgr, General Manager

We would like to thank Edward78 for taking the time to share his kind words and compliments. Regarding your early check-in, we try our best to accomodate all of our guests requests and would like to apologize that the service received upon check-in was found unsatisfactory. Please know that we vaue your business and that this matter has been fowarded...

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3 of 5 stars
Ipswich
Apr 23, 2008
4/4 found this review helpful

We stayed this hotel for a week in Apr 2008. We didn't like some staff there. On check in our flight was so early and asked in case if there was the room ready. The oldish receptionist said that the check in was 3pm---fair enough, we knew, just needed try but this receptionist always made us feel stupid whenever ask... more

Management response from
GeneralMgr, General Manager

MMKitty: thank you for sharing your thoughts about our hotel. While we strive to meet all of our guests requests, sometimes its just not possible; however, we're glad to hear you enjoyed your vacation. We always encourage people to shop around to find a hotel that best suits your needs in terms of cost, location, amenities, services and bascially the...

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4 of 5 stars
addysdad
Apr 6, 2008
3/3 found this review helpful

We stayed at the Gateway for one week Mar/Apr 2008. While the property is older and could use renovation, it has our two required, and one preferred quality. It is clean, safe, and very affordable. We averaged $80 per night. As mentioned, it is not glitzy or glamorous, but it is clean, and housekeeping did a fine job on a... more

Management response from
GeneralMgr, General Manager

We would like to thank addysdad for taking the time to share your positive thoughts about our hotel as this is the true reward for our efforts! We truly believe that we are the best "overall value" in terms of affordability, service, amenities and location. There are so many services that I am surprised some people do not know about....

Reviews of Waikiki Gateway Hotel

( 1-10 of 119 )
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Waikiki Gateway Hotel Also Known As

Address: 2070 Kalakaua Ave, Honolulu, Oahu, HI 96815