My husband and I took the kids to the Ritz for Memorial Day weekend. Everything went wrong. We had rented a suite, thinking it would be easier to sleep with the kids this way. The second room wouldn't open up with our key. (It was propped open when we got there). I called the front desk, very concerned that should... more

We stayed at the Ritz for one night after dropping our daughter off with her grandparents, so it was a nice getaway evening. The hotel is beautiful with a very chic lobby, bar, restaurant combination. The staff were courteous, friendly and helpful. We paid a rate of $295 that included a $50 credit to parking and breakfast. While not inexpensive,... more

Overall we had a fairly pleasant stay at this Ritz. The lobby of this hotel is beautiful. The rooms are very nice. As for service, it is so so. The bellman are a little inattentive...sometimes they are too busy talking amongst themselves to help out the guests. The front desk staff was ok. It was our anniversary and it was... more

I only stayed for one night, my boyfriend was doing a business meeting and his company booked us. I learned they just remodeled the lobby and had a grand opening of their new restaurant (we didn't eat there). Let me just say the hotel was wonderful and the staff even better. The service was the best, greeted with smiles and... more

Stayed at the Ritz twice during last year for a total of 3 nights. The hotel is beautiful outside and the lobby is very grand and ritzy, but when proceeding to your room don't lose count of the carpet stains and worn out walls. Our room, a corner suite with beautiful views, had a musty smell and left-over trash on... more

I recently stayed at this hotel for one night. I was attending a business meeting that took place at the hotel. The service was superb. Everyone was prompt, helpful, and truly did try to anticipate my needs. The gym (open 24 hours) was small, but had good equipment and, of course, fresh fruit, water, and towels. It is right next... more

Stayed here for 4 nights for business meeting. Staff very attentive, room staff very efficient and friendly. Very deep shower that requires you to enter the shower to turn on the "cold" water, jump back until water gets hot, then have to reach through hot water to add some cold before you can get into the shower. That's the only... more

Was away on a business trip and stayed 5 nights at the Ritz. It was my first time and the experience was excellent. The staff was very friendly and accommodating. The turn down service was fantastic. The best part was entering the room every evening with jazz playing in the background and the fire place burning on the TV screen.... more

The Hotel itself is fabulous. Though for the New Years Eve celebration & the price you pay it's cheesey! Acoustics are terrible along with seating, plus crowd number should be limited. Not to mention it's very possible to crash the party with just a liitle craftiness, which we saw happen. Breakfast following a.m. disappointing, waitress or I should say chef... more