I stayed at this hotel for a professional conference. As far as conference hotels go, this was definitely one of the nicer places I've stayed in. The staff were nice and courteous and the room was clean. The other nice aspect of the hotel was it's direct connection to a large mall on the second floor. In addition, you could... more

I've been traveling for the last 8yrs for work and this was by far one of the worst experience. I woke up in the middle of the nite with bug bites all over my body. Not only I had to pack everything and move to a different room, I had to ask this rude staff over and over again for... more

We stayed at the Sheraton July 26-30 and for the most part had a good stay. The elevators were super fast when we stayed there. Great location within walking distance to Fenway well really you can walk about anywhere from here and one of the trolley tours stops right across the street from the front of the hotel. However every... more

Given the mixed reviews we were not sure what to expect. I have to say that we had a great time. The hotel is a typically anonymous conference style hotel with a dark and somewhat depressing reception and slow front desk service. Our 2 adjoining rooms on the 19th floor were really good. The beds were comfortable, the views excellent... more

My husband and I and three children were disappointed with our stay at the Sheraton Boston last weekend (July 26th - 27th). For starters, before arriving we called the hotel to request two beds and a rollaway cot in the room. The person with whom we spoke was quite rude and stated that since we booked through Priceline, she could... more

This hotel is well located in the back bay and is connected to the Prudential Center. Our room was spacious, although the bathroom was small. We enjoyed the flat screen TV. The beds were great with nice linens. The pool was nice with a lap lane and an adjacent hot tub. My main complaint was the elevators...they were VERY slow.... more

This used to be one of my favorite hotels and even vactioned here back in the 90's. Sad to see where it's gone The service is still courteous with a smile, and you can't beat the location, there is a T stop in the prudential center doesn't get much better for getting around. Reading some of the other reviews I... more

The Good - Good location, friendly staff on check in, and many of the amenities that a business traveller might need. The valet and bellman in the lobby were all very helpful and courteous. There is also a full service Starbucks (not just a cart) on site in the lobby. The Bad- Sheraton really needs to work on giving the... more

Husband was attending a conference and this was one of the hotel choices we had. We are so glad we chose this hotel. All staff were friendly, helpful. Check in was great. The hotel lobby was relaxing and spacious. There were computers scattered around with free internet access to keep up with family e-mails. It was one of the nicest... more