Rooms were clean and well-decorated and the bed was comfortable. That's where my positive experience ends, though. To begin, in three days, I never once experienced a truly warm shower: after ten minutes of running the water, it began to approach lukewarm at best; the staff's explanation was a sheep-faced, "uh, sorry, our boilers are old". To make matters worse,... more

The Hotel Staff were rather blunt and abrupt. We had to look for someone to assist us in getting our gear to our room. The bathrooms really weren't great and the room was so very small. Tha gas / air con unit in the room was really noisey and I should have asked for a move but we could not... more

We were booked into the Park Plaza as part of a package. It's a mastadon of a city hotel -- a pile of fairly small and outdated rooms on top of a pile of restaurants and retail occupying a full city block Imagine a mid-point between the two New York paragons of this style: the luxury Waldorf-Astoria and the package-tourist-and-overnighting-stewardess... more

When I found an online price for the well-known Boston Park Plaza Hotel for $149/night, I thought there must be a mistake. Or they were doing construction next door. But I never found any problems and got a wonderful rate for a fine hotel at a great location near the Boston Garden near the Arlington St. subway stop. In fact,... more

I found a reduced rate for a room on the business floor (15th floor) in the Towers. We had access to the lounge there and got a great breakfast in the morning (scrambled eggs, fruit, yogurt, pastries, bagels, mini muffins, juice) and substantial hors d'oerves in the evening (several hot choices like beef skewers and mini samosas, cheese, veggie sticks,... more

You would think for a hotel of this stature and reputation it would not treat guests like dirt. After holding a company event at the hotel facility for five days I have come to realize that the Park Plaza should not be put on as high a pedestal as one thinks. Management and staff was rude and un-helpful and when... more

My family of four, including two teenage boys stayed at the Boston Park Plaza for 5 nights and really enjoyed our stay. The location is excellent, the rooms, although fairly small, were certainly big enough for the four of us and were well maintained and very nicely decorated. We received very good service and would definitely stay there again if... more

Got a great deal on hotwire. This is a beautiful hotel. The bed was very comfortable. The location was great for walking around and seeing the city, The bathroom is small, but has everything you need. Overall, we were incredibly satisfied with this hotel more

Stayed 3 nights in a tower room. Large and very comfortable bed, ideal for seeping off all the walking in this beautiful city. Nice big room with everything you need, Complimentary breakfast and evening snacks in the tower level lounge were excellent. Hotel itself is great, excellent service and big choice of on site restaurants. The Bonfire for special meal,... more