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Grand Geneva Resort and Spa

7036 Grand Geneva Way, at Highways 50 East and 12, Lake Geneva, WI 53147
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Sprawling Resort & Conference Center, set on 1300 acres.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates and Availability: $180 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 87 traveler reviews
  • What to Expect:
    • 3 based on 54 reviews Rooms
    • 3.5 based on 54 reviews Service
    • 3 based on 53 reviews Value
    • 3.5 based on 54 reviews Cleanliness
    • 4 based on 10 reviews Pool

Reviews of Grand Geneva Resort and Spa

( 1-10 of 87 )
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4 of 5 stars
Minneapolis
Nov 13, 2008

The Grand Geneva is a very nice property. We do a big hair show ther every year and pack 2000 hairdressers in. The rooms are clean and the beds are comfortable. The big let down is the food selection. The Chophouse smells like raw meat (ick) and serves very small portions for a large price. Brissago, is an italian restaurant... more

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5 of 5 stars
Naperville IL
Nov 11, 2008

"WOW" !!! We just had a truly magnificent weekend at the Grand Geneva Resort and were quite overwhelmed by the outstanding service, attention-to-detail and thoughtful caring gestures of the entire staff. A last-minute arrangement for a quiet getaway to celebrate my husband's 40th birthday turned into a most memorable and enjoyable experience at this resort. As we checked-in, we were... more

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4 of 5 stars
Chicago
Sep 8, 2008

I visited the resort with about 400+ members of my church, for our annual retreat. The grounds were immaculate and serene. The main lodge was large yet there are lots of cozy areas to sit and chat, work on your laptop or, just people watch. The food was absolutely fabulous We arrived in mass so, it took a loooooong time... more

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2 of 5 stars
Bloomingdale, IL
Sep 5, 2008

Way overpriced for old bathrooms, no refrig. or microwave. Mattress that has a sinkhole in the middle. Something on wall by table. Four spiders in bathroom. Dirty bathroom door and sink facade. Family had two roomsfor two nights #1102 and #1104. One room had no comfortable chair( #1102 ). With 2 eldery women, too far to walk to restaurants for... more

Management response from
ResortManager36, Resort Manager

Dear Guest, I would like to apologize for not meeting with you personally during your recent stay. We truly value your feedback and appreciate having the opportunity to have served you. While it is certainly our expectation to be “better than expected” with each stay, I do know sometimes we may fall short. It is with the information that you...

Sep 1, 2008

We were only at the Grand Geneva Resort for about 24 hours, but my husband and I both agreed it felt like we had been vacationing for days. We had initially booked a room at the Timber Ridge Lodge (part of the same resort community) with an eye toward using its water park, but after reading the terrible reviews of... more

Aug 29, 2008
1/1 found this review helpful

The lobby is sweeping and beautiful, the golf was ok - not great. The room? Ridiculously high price for the privilege of schlepping your own bags up and down staircases! Put on your walkin' shoes cause you'll get a workout. No elevators, no microwave, no refrigerator - Not acceptable. The carpeting was bald in spots and didn't feel entirely clean.... more

Aug 26, 2008

My husband and I just returned from a wonderful anniversary stay at the resort. We checked in for a late dinner on Friday night at the Italian restaurant, and found the food and service wonderful. The two golf courses were in great shape, and the highlight was our spa couples massage - complete with roses waiting for us when we... more

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1 of 5 stars
Chicago
Jul 8, 2008
1/2 found this review helpful

We (me, wife and 2 kids) stayed July 3rd and 4th at the Grand Geneva and were terribly disappointed. We were looking to spend a relaxing and upscale time at this hotel located on stunning grounds, but were so disappointed we will never go back. This is suppose to be upscale accomedations and simply put we did not receive the... more

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3 of 5 stars
Scranton, PA
Jun 22, 2008
1/1 found this review helpful

I was here on a business trip with a couple hundred people from my company. There was also another company with an event here at the same time. Take from that that this place seems to lend itself to corporate getaways. There are several large conference rooms and you're not far from Chicago or Milwaukee, so this experience may not... more

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5 of 5 stars
Chicago
May 24, 2008
1/2 found this review helpful

My wife and I found some last minute time to visit this resort the Thursday before Memorial Day weekend. We only stayed for one night as we wanted to leave before the weekend holiday rush. We were both extremely impressed with everything. She spoke very highly of her stone massage. The room (junior newport suite) was great for the price,... more

Reviews of Grand Geneva Resort and Spa

( 1-10 of 87 )
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Grand Geneva Resort and Spa Also Known As

Address: 7036 Grand Geneva Way, at Highways 50 East and 12, Lake Geneva, WI 53147