Didn't want to stay in an old hotel built in 1972, but a Trip Advisor member recommended that. Wow! Looks like a very well maintained hotel! Staff are friendly, rooms are clean. Two days prior to my arrival I called them to request a crib, microwave, and a fridge in room. The gentleman said they do not have microwave but... more

This hotel is a gem. The staff is helpful, genuinely friendly and cannot do enough to make you comfortable. The location is terrific, right along the Erie Canal with beautiful bridges that add a unique visual beauty. There is a pathway along the canal for walking, running or just sitting and enjoying the view. The rooms are spotless, well-appointed and... more

A very relaxing place for a hotel - right on the Erie Canal. There's a spa adjacent so you can get a massage after a long, long walk. It's also close to the town of Pittsford for shopping and dining. Staying here is a very unique experience, and I can't wait to go back. I loved it! more

Pittsford and the Del Monte Lodge surpassed all of our expectations. The hotel was spotless, the beds were extremely comfortable (great for four overworked and then overshopped women!) and the staff was fantastic. The bell staff and housekeepers responded almost instantly to our requests and the front desk staff were genuine and personable. The location is excellent as well, walking... more

We recently moved from the Rochester area for work and are making trips back 3-4 times per year. We have stayed at the Del Monte on three of our first trips home and won't stay anywhere else in the future. It is a little out of the from the expressway and NYS Thruway, but the extra 10 minutes is well... more

We stayed for one night at the Del Monte to celebrate our anniversary. We are Silver Rewards Members and when we checked in, the front desk staff was able to upgrade us to a suite. The room was very nice and the housekeeping staff was very helpful and friendly. They gave us robes and chocolates. We had a drink at... more

This hotel is about as close to perfect as they come. It's a great small hotel in a wonderful area (Pittsford, NY -- now a suburb of Rochester). Service: As close to PERFECT as it gets in a hotel! Great people. Public areas: Decor is a bit over-the-top, but it's still beautiful. Rooms: Incredibly comfortable Room service: Good, and surprisingly... more

My wife and I frequently stay at this hotel when in the Rochester area and have yet to have a bad experience. I concur with the previous reviews on the comfort of the bedding. The rooms actually have a doorbell. The town is very quaint, and the area is excellent for a nice walk in the morning. We finally took... more

My husband and I stayed at the Del Monte for two nights to celebrate our 25th Wedding Anniversary, while we toured the Finger Lakes area of upstate NY. While we chose this property because of the good reviews on this web site, we will return there because of the accomodations, and the five star service! We are Marriott rewards silver... more