Great visit at the Hotel Impala. I loved the atmosphere and truly felt like I was very far away from it all. This hotel is like a gem in the middle of South Beach and the staff is amazing and totally willing to make your stay the best experience possible. Everything was in walking distance to my hotel...the best part... more

We just returned from staying at this wonderful hotel that is quite simply home away from home. Upon arrival, the staff greeted us with an unabashed welcome and could not have been more helpful through out our entire stay. Ros, the general manager responded promptly to all my emails and upgraded us to a suite at no extra cost. Each... more

After looking for several weeks online at multiple search engines at overpriced hotels in South Beach, Hotel Impala came up at the last minute. The location is perfect-- right along the A1A (Collins Avenue), a block from the beach and Ocean Drive and a block from all of the nightclubs on Washington. The staff was helpful and let us check... more

I vacation every year from Houston to SOBE in August for my B-day and I was a little particular being this was my 40th. I booked my trip through Bookit.com and got a great rate for the Impala. From the moment I arrived to the end of my stay was 1st class 5star service. Ros at the front desk gave... more

We were looking for a pre cruise hotel, that wasn't a chain found the Impala Hotel in South Beach was just perfect for us two seniors . Near the beach, spent a day there, restaurants close the famous "Miami Beach diner " just down the street, room very comfortable two Queen beds , no smoking ~ the bathroom was filled... more

I stayed one night at Impala, after spending most of the week in the very impressive Mandarin Oriental. So wasn't expecting much after staying in pure luxury. What I found was a very pleasant surprise. The hotel staff were incredibly friendly and the place had a lovely atmosphere. Everything was very clean and the decor was very stylish (lots of... more

My husband and I are frequent visitors of South Beach (at least twice a year) and we typically stay at the Hotel Astor. I thought for a change this trip, I’d try a new place. Lesson learned, go with what you know and never stray. I booked my room at the Hotel Impala through Hotels.com about a week in advance... more

ABOUT HOTEL IMPALA: How you see it will depend on your perspective, see. I've read the other reviews and, yes, it's true- Hotel Impala doesn't provide hair dryers or white fluffy robes or coffee makers and there's some construction going on next door and Beyonce won't be lying poolside because there isn't a pool to lie beside. So. If you... more

Our room was small but adequate. No amenities, such as irons or hair dryers. Staff was courteous and helpful when needed. Complimentary breakfast at hotel next door was just fine. BUT - the nightclub behind the hotel was pounding in our ears until 5 or 6 in the morning! We had been aware of the problem so we asked to... more