We used this hotel for a night before a cruise. It was booked using loyalty points, so we didn't pay anything for the room. My daughter and I arrived around 11:45am on check-in day and found the lobby crowded with guests who were obviously leaving for their cruise that morning. I approached the check-in desk about possibly getting into our... more

We booked this hotel thinking it would be an average hotel, but when we arrived we were very pleasantly surprised. It was extremely good value, I don't think you can find a better hotel for the price. The lobby was very nice with a large fish tank. The rooms were clean and very nicely furnished with flat screen TV's. The... more

Well located..just in the heart of downtown Miami. Good and confortable rooms. Nice personnel. Special rate for latin american people. more

The hotel is in an OK location, and the staff was great. the construction site across the street didn't bother me. The rippled carpets and worn furniture didn't drive me out the door. What did was the smell. The room smelled bad. Really bad. And while I was unpacking and thinking about how bad the room smelled I turned the... more

This was one of the worst large hotels I have stayed at for a business trip in a long time--constant loud noises from highrises going up nearby, perpetual traffic with a major freeway entrance a block away---yes--lots of horns honking, and even a very busy fire station a few blocks away---with no apparent noise insulation in the hotel. To make... more

I stayed at this hotel for 2 nights while in Miami for on business. The hotel is located close to Biscaynne Bay, about 2 blocks from the cruise ship area and within walking distance to Bayside (an outdoor mall / shopping area). Good location. My hotel room was spacious and clean, and the complimentary bottled waters and snacks were a... more

My family used this hotel as a launch point for cruise. It has a great location near the port. Downtown Miami is confusing to navigate at first. So finding the hotel was easy. Getting to the hotel was "fun" with Miami's one way streets. Warning this hotel can be busy with the bus loads of travelers that stay here courtesy... more

The room was definitely very big and clean, we were very happy with what we recieved. We stayed on the top floor and had a great view of the water. It should be noted that dowtown miami is pretty quiet so if you are looking to stay in the middle of things, this is not the place. The staff was... more

We booked a suite. It was decently appointed. The bedroom and living room was spacious. There was a small kitchen area and I think the couch was a pull out. It even had two balconies. Our room faced the light rail station but it didn’t disturb us. (I’m a light sleeper.) The service was excellent. There is a breakfast bar... more