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Swissotel Merchant Court

20 Merchant Road Singapore 058281 Singapore
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Contemporary Resort-type Hotel set near the Singapore River, within walking distance of Clarke Quay Festival Village & Chinatown.
Business Center Fitness Center No Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $222 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 187 traveler reviews
  • What to Expect:
    • 4 based on 142 reviews Rooms
    • 4 based on 140 reviews Service
    • 4 based on 140 reviews Value
    • 4 based on 142 reviews Cleanliness
    • 4 based on 24 reviews Pool

Reviews of Swissotel Merchant Court

( 1-10 of 198 )
Oct 11, 2008
0/1 found this review helpful

Recommended by Trailfinders. The location was excellent by the Singapore River close to Clarke Quay (good nightlife) Also it was away from Orchard Road which is very hectic. Lovely pool - room was good. Food was good too with a wide range of local and European choice. Arrived on an early morning flight. The hotel let us have our room... more

Oct 10, 2008
0/1 found this review helpful

Will definitely stay here again. Fantastic location – possibly a tad too close to Brewerkz :-). It’s only about 15 minutes walk to Chijmes and Raffles City, 5 minutes walk to Chinatown, and Clarke Quay MRT station is literally just 2 minutes walk away. We booked directly through the hotel’s website and was given the room we requested for –... more

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5 of 5 stars
Australia
Oct 8, 2008
0/1 found this review helpful

Not the most impressive enterance. However once inside things look fine. Booked in late at night and was given a room with a twin bed having asked for a king size. Complained to reception who siad they could do nothing till tomorrow. Next morning when down and showed the booking slip and appears they had made a mistake. Problem was... more

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2 of 5 stars
West Coast
Oct 8, 2008
1/1 found this review helpful

It's a nice hotel in a great location. However, a girl in the front desk lied to me when I requested a late checkout. They told me they were fully-booked the next day, but all room types from the very basic to the expensive ones are all available when I tried booking for that same day on their Web site.... more

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4 of 5 stars
Encinitas, California
Sep 26, 2008
2/3 found this review helpful

Pros: convenient to MRT stations all ranging between 500m to 1 km away and will link to the other lines within 1-3 stops. We upgraded to an advanced room and well worth it for the space, though we did not have a view which was just fine. Convenient access to Boat and Clarke Quay entertainment and restaurants - the latter... more

Sep 24, 2008
3/4 found this review helpful

Stayed there in the beginning of September and still cherishing the memories..... I always pay a lot of attention to my hotel choice as I never consider a hotel room just only as a place to sleep and throw my suitcase. For me it should always be a base of the vacation where I feel welcome, relaxed and pampered. So... more

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3 of 5 stars
Hong Kong, China
Sep 19, 2008
1/2 found this review helpful

Had a 2-day stay in this location couple weeks earlier. The location of this hotel is great - near the bar/clubs/restaurants opposite, easy access to MRT, and close to the city center. In the morning you can have a fresh walk to the Chinatown which is just around 10 minutes. Service-wise the reception desk is alright and getting the key... more

Management response from
Ch_Schaufelbuhl, General Manager

Dear Guest, Thank you for your valuable feedback regarding your stay at Swissôtel Merchant Court Singapore. We sincerely apologize for the inconveniences caused, and regret that we were unable to provide a room with the requested bed type for your first night. Upon reading your comments, we immediately reinforced the procedure of verifying and communicating the preferences upon arrival with...

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5 of 5 stars
manchester, england
Sep 8, 2008
1/2 found this review helpful

Fabulous hotel, ideal location. Gorgeous rooms, fabulous pool. LOVED IT! !!!!! just watch out for the cost of drinks in the hotel bar. more

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5 of 5 stars
Bournemouth
Sep 7, 2008
2/3 found this review helpful

The wonderful service and relaxed atmosphere made this a lovely hotel in which to spend the last 3 nights of our 5 week holiday (mainly in Australia). Our superior room was large and very comfortable even though the view was uninspiring. The whole hotel is immaculately clean, and the staff were all wonderful. Buffet breakfast was the best we had... more

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2 of 5 stars
Cape Town, South Africa
Sep 4, 2008
2/3 found this review helpful

Early August I stayed here four nights. The room was booked directly on the hotel chain’s website and I took the 'Swiss Business Advantage' offer that was being promoted with amenities such as internet access and I believed that I would have free internet access. When I checked-in I was first surprised and then annoyed to find that I had... more

Management response from
Martin_Ehlers, Rooms Division Manager

Dear Guest, Thank you for your valuable feedback regarding your stay at Swissôtel Merchant Court Singapore in August 2008. Your comments are greatly appreciated enabling us to serve our guests even better in the future. Please rest assured that we take a very serious look at those points mentioned, especially since we did not entirely meet your expectations of a...

Reviews of Swissotel Merchant Court

( 1-10 of 198 )
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Swissotel Merchant Court Also Known As

Address: 20 Merchant Road, Singapore 058281, Singapore