As a sightseer this hotel leaves a lot for desiring. We found Singapore customer service in general was greatly lacking but we expected better at the Mandarin Oriental....and were disappointed. Customer service at the concierge/front desk was very spotty. We actually had a concierge tell us to walk several blocks out of our way to do a money exchange because... more

We have just stayed at the Mandarin Oriental and I agree with the other reviews it is indeed a fabulous hotel very calm and relaxed. We stayed in a club room and it was well and truly worth the extra dollars. Our check in was friendly and efficient and we were taken to the club where we had a great... more

Stayed at the MO Singapore for 3 days. The Location of the hotel was great, right on the harbor with great views of the city. The hotel is also just a few steps from a large shopping mall. The only negative about the location is that it was quite far from a subway station. However it is possible to stay... more

As a local resident in Singapore, I decided to stay at the MO to watch the preview of the nation's National Day parade. As it was a busy weekend on Aug 2-3rd, the hotel was certainly put to the test in service standards. I was pretty perturbed when I reached the hotel for a check-in at 3pm and realised that... more

We stayed here in July 2008. The hotel is an exemplary place and my kids are now forever spoiled for breakfast buffets. From the warm greetings when one arrives to the over-the-top excellent service, the MO is what other hotels aspire to be. It is a true oasis of calm and peace in otherwise hectic Singapore. What we liked/loved: -... more

Having been in the hotel industry for 15 years, the MO is just one of the best. Without fail they always seem to strike the balance between efficiency ( but never officious), warmth, friendliness and pure quality and luxury. I have used this hotel for business and leisure and will always return despite excellent hotels in Singapore. more

It will come as no surprise that this hotel gets raves from me. It truly is a great hotel and the service was wonderful. We had lost our luggage coming from London and they upgraded us to a suite and then gave us wonderful baskets with all the products needed, even a shirt, skirt and sleepwear, very much appriciated. They... more

MO is easily the best hotel in Singapore, after staying at RC and the Raffles. Whilst RC is cold and soulless, and Raffles are "touristy" and noisy - the MO is a warm and calm oasis and retreat. Check-in was very smooth, and got my room right away (at 11 am). The room was a superiour (I think it's the... more

We stayed in the Club rooms which gives us access to the club lounge. We were picked up by their limosine service which is included in rates.....so i wont say it is free! (one way only). We were checked in privately so no queuing which I totally love. They catered to our needs 100%! Great customer services, sexy staff and... more