Hotel This hotel was simply superb, its very modern, very clean with outstanding customer service. We upgraded to deluxe full harbour view and it was well worth it. The staff are very helpful and made us feel special. It has several resturants and the one on the top floor is simply fantastic, beautifully decorated with great views, not to mention... more

This place is in a great location for shops, metro and getting around HK island generally. The Causeway Bay area its in is very safe with plenty to do around and about. The hotel is failry old and dated now, with huge turnover of guests and a very slick check-in / out process accordingly. Rooms are fairly small, as are... more

I stayed at this hotel for about 9 days. I was also using the conference facilities. The hotel is a little dated and quite expensive but fine apart from that. The room next to mine was fumigated while I was there. Everytime I entered my room after that my skin burned. I developed skin rashes that took months - and... more

The Excelsior was recommended by friends as we were not generally disappointed. Upon checking in and going to our room it was large, clean and comfortable but did not have the harbour view we were expecting. So we went back to reception and they gave us a room with a great view but it was smaller: still very clean and... more

We stayed at this hotel for 4 days recently for a break in Hong Kong. The thing that sets this hotel apart from any other is the location - we had a deluxe harbour view room and we could see all of Kowloon plus all of Hong Kong Island Harbour, the Noon Day Gun and the Peak all at once... more

My wife and I recently travelled to the bustling city of Hong Kong. After a 15 hour non stop flight from Toronto and a 35 minute limo ride to the hotel we were very pleased to be greeted by a friendly staff and nice comfortable room. we booked an executive room which included a checkin in on the 30th floor,... more

The Excelsior is the perfect complement to this vibrant city. The public areas have a buzz about them with a mixture of business travellers and tourists supported by enthusiastic and very efficient hotel staff. The rooms, although not huge, are well designed and very comfortable. The Executive Lounge is very useful if you pay the extra for the rooms in... more

We stayed at the Excelsior Hotel for 5 nights and were more than happy with the hotel and its environs. I think we would have been happy anywhere in Hong Kong, as the first impressions of this amazing city almost made the actual hotel accommodation irrelevant. After a 12 hour non-stop flight from the UK, we finally arrived at the... more

I stayed at the Excelsior for four nights on a business trip. Overall, the hotel was very pleasant with courteous service. My room was a harbor view room on the 14th floor. The furniture consisted mostly of built-ins and could have used some updating, but was quite clean. There was a minibar/fridge in the rooom, as well as a decent... more