Dear jjjunior, Boston Thank you for taking your time and posting your feedback on trip advisor. We would like to apologize for the bad experience that you have been received during your stay with us. I believe that you stayed with us in April which was few months after the opening, during that time we did have small defects in...

Dear Bzaoz01, Sydney Thank you for posting your feedback on trip advisor and taking the time to send us your comments as they are all important for us to consider. We apologize for the inconvenience that you experience in our hotel as we are trying our best to make our guests satisfy and giving special attention to service. We believe...

Dear Chanoaji, Paris Thank you for posting your positive feedback about Adelphi Suites which reflect our services and well trained staffs and also is about our good location. This is come up because we take good judgment to serve our guest with varying wants and needs. Thank you again for staying with us and we hope to welcome you very...

Dear Heatheraussie, Sydney Thank you very much for your nice statement. We hope to welcome you again. Kind regards, Abel Benmoussa General Manager

Dear TomTom, Helsinki, We are really impressed with your nice comment and we are glad that you have an enjoyable time with us. We always develop human relations skills and acquire the information base necessary to perform to our guests in order to make our guests happy during staying in our hotel. Thank you for sharing your experience at Adelphi...

Dear Yakctg, Chittagong Thank you for your kind comments about Adelphi Suites. As for making reservation through our reception, we apologize to make you inconvenient. We just would like to give you explanation that it was a miscommunication. In fact, our reception always makes reservation for our guest and also finding available room. In addition, we are willing to make...

Dear kurtleong731, Singapore Thank you very much for your nice comments about Adelphi Suites. We are glad that you and your girlfriend are satisfied with our service, facilities and decoration. We expect a pleasant experience for you with courtesy, warmth, friendliness and sincere willingness to serve. With this intention, we are glad that you have enjoyable experience while you stay...

Dear Badger 456, Madison Thank you for written your comments on Trip Advisor. First of all, we would like to apologize that Adelphi Suites doesn’t meet your expectations that you have been received so far in hotels of Far East Asia. We just would like to inform you about our service that our staffs make an extra effort to make...

Dear Boyboy 02, Singapore Thank you very much for your kind comments. Our staffs are pleased to serve our guests and make them enjoy their stay and met their entire request quickly and efficiently. However, we apologize for your uncomfortable about the tap and studying desk which we will fix them very soon. Additionally, we are unhappy to hear that...