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Cortona Inn & Suites

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 82 reviews
82 Reviews
5.0 of 5 stars
9
4.0 of 5 stars
26
3.0 of 5 stars
15
2.0 of 5 stars
15
1.0 of 5 stars
17
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#57 of 100 hotels in Anaheim
Description:
Family friendly Tuscan themsd within walking distance of the Disneyland Resort. Deluxe rooms and Two-Room Suites including Kid's Suites with... Family friendly Tuscan themsd within walking distance of the Disneyland Resort. Deluxe rooms and Two-Room Suites including Kid's Suites with Bunkbeds. Includes free Dlx Continental Breakfast each morning, free parking, free high speed wireless internet in lobby. more » « less
  • Address
    2029 South Harbor Boulevard
    (formerly Days Inn)
    Anaheim, CA 92802
Check Rates: $110 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 82 traveler reviews
  • What to Expect:
    • 3 based on 56 reviews Rooms
    • 3 based on 54 reviews Service
    • 3 based on 57 reviews Value
    • 3.5 based on 56 reviews Cleanliness
    • 4 based on 16 reviews Pool
  • Recommended For:
    • 50% based on 64 reviews Families with teenagers
    • 50% based on 64 reviews Families with young children
    • 30% based on 64 reviews Older travelers
    • 30% based on 64 reviews Young singles
    • 10% based on 64 reviews Budget travelers

Reviews of Cortona Inn & Suites

( 1-10 of 82 )
Aug 5, 2008

I really thought this hotel was a great one for our family vacation. We had two rooms because my husband, kids and myself stayed in one and my parents and brother in another room. I am truly wondering if these people who complain so much would have complained about any hotel they stayed at. Since we were on a multi... more

Management response from
J Rozatti, Director of Sales

Well said! Thank you so much for your honest and heartfelt comments. The experience you have described is a truer representation of our hotel and the service we provide. Trip Advisor is a great forum where people can read comments whether good or bad and then filter out comments on their own that are either helpful or not. I am...

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1 of 5 stars
augustraine25
Jul 31, 2008

We booked our hotel through a travel agent whom said the Cortona was a good hotel to stay at.. I suppose if you are a very flexible person it would be great. Everytime we had a question for the staff or needed something they were useless. We stayed at the hotel for 3 nights left for a cruise and came... more

Management response from
J Rozatti, Director of Sales

Thank you for sharing your comments. Please know we take these comments very seriously. Your experience is not typical and is not representative of level of service we provide. We will be reviewing the conversations that took place at our front desk to see if we can determine the cause or reason that you received less than satisfactory service. Thanks...

Jul 20, 2008

I stayed at the Cortona Inn with my family from the United Kingdom (Wife, 6 yr old Son, & father in law) for 6 nights, we left and went to vegas for 3 nights, then returned to Cortona Inn for another 4 before leaving the USA. We booked a deluxe double queen room, and found the room comfortable, and included... more

Management response from
J Rozatti, Director of Sales

Thank you for your very fair and informative review of our hotel. Comments such as your are refreshing in the sense that they represent a helpful opinon of ones experience. As for our Continental Breakfast, we try to strike a balance for all of our guests. Where one would like to have bagles, another would like to have crosissants or...

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3 of 5 stars
Vancouver
Jul 15, 2008

With a large family, we were looking to take a budget minded Disneyland vacation. Booked the Cortona and were happy with everything but the continental breakfast (looking for a place that included it to save some money as there were 5 of us). The breakfast consisted of sugar covered doughnuts and danishes, cold boiled eggs, cereals (no- name) ,toast, coffee,... more

Management response from
J Rozatti, Director of Sales

OK, so I was reading along and liking what the guest was saying and then I got to the part about our breakfast. So, being an avid Food Network viewer, I turned to them for the definition of Continental Breakfast. Here it is: CONTINENTAL BREAKFAST Definition: A light breakfast that usually consists of a breadstuff (such as toast, croissants, pastries,...

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5 of 5 stars
San Leandro, Ca
Jul 6, 2008

I cannot Beleive how many awful reviews this hotel has! We stayed at the cortona With two small childeren for 4 nights, and had a wonderful time! The people at the front desk were very helpful, and freindly. We were pleased with the size of the room (we had the kids suite with bunkbeds). Every day we returned to our... more

Management response from
J Rozatti, Director of Sales

Thank you for your honest and most sincere review of our hotel. I am happy to mention that as an independent hotel in Anaheim we are equally concerned about our guests comfort and satisfaction as a flagged hotel. Your experience is another example of how our efforts in outstanding service make the trip just that much more pleasant. Thanks again...

Jun 28, 2008

We booked this hotel thorugh a travel place with out seeing any pictures or reading any reviews. After the hotel was booked I started to read the reviews and they were not good. We stayed in the hotel for 5 days. The rooms were clean and nice. The breakfast was ok nothing to rave about, we only ate the breakfast... more

Management response from
J Rozatti, Director of Sales

Thanks for your honest opinon about our hotel and your stay.

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4 of 5 stars
Salt Lake City, Utah
Jun 23, 2008

When I read the reviews from this site I have to admit I was worried about going to stay at the Cortona Inn. I was traveling with a large group, and was staying in the same room with my sister and her husband, two kids, and my daughter. We stayed in one of the kids suites. First off the place... more

Management response from
J Rozatti, Director of Sales

Thank you for taking the time to share your comments about your recent stay. I am very happy to hear that the young lady in our breakfast room was recognized for her outgoing and friendly demeanor. With a renewed emphasis on customer service in all departments, I know our guests arriving in the future will appreciate this effort. Thanks again...

May 30, 2008
3/3 found this review helpful

I've always used this site heavily and while it is good to know what other customers have experienced, I generally do not take any review to be a completely accurate representation. I made the assumption that the poor reviews were only one person's opinion. We arrived to the hotel at 4pm, having booked it over a month in advance, only... more

Management response from
J Rozatti, Director of Sales

The Cortona Inn & Suites values the opinions of our guests and appreciates the comments regarding their stay. As is true with most reputable hotels, our goal is always to deliver to the customer a satisfactory lodging experience. If we failed in meeting your expectations, please accept our apology and know that we take your comments seriously. At the same...

May 21, 2008
0/1 found this review helpful

I am a travel agent myself, and after pricing out different hotels in Anaheim with suite options, I decided to try this one, as the price was so much less then some others. After booking, I came onto Tripadvisor, and was a little nervous after reading some of the reviews. Upon arrival, I was pleasently surprised! The hotel sets back... more

Management response from
J Rozatti, Director of Sales

Thank you for your comments regarding your recent stay. Please know that all comments are appreciated and shared with each department. If we are praised for our service we want our staff to know that their efforts were successful. Comments that may not be as favorable are handled with equal amounts of enthusiasm to reinforce in each of our staff...

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3 of 5 stars
Surrey, BC
May 20, 2008

Wanting a reasonably priced family suite we booked the Cortona. I can safely say it was ok at best. Good - extra room for kids (great for momy and daddy time) - fairly close to Disney - price Bad - very very uncomfortable beds - about a 15 minute walk to park, not good for young children or at the... more

Management response from
J Rozatti, Director of Sales

Thank you for your comments regarding your recent stay. I am happy to hear that we met some of our goals by providing you and your family with the value that you were expecting with respect to your hotel accommodations. Quite frankly, it is difficult to find a happy medium with beds since what may be soft to one could...

Reviews of Cortona Inn & Suites

( 1-10 of 82 )
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Cortona Inn & Suites Address

2029 South Harbor Boulevard, (formerly Days Inn), Anaheim, CA 92802