I always check out Tripadvisor when I am booking a hotel and so was disappointed to read so many poor reviews. But thankfully I decided to take a chance and book our party of 6 into the hotel for 5 nights. I could not have made a better decision. I found - almost to a point - a complete 180... more

Having read some very "dodgy" reviews before arriving at the Grandhotel Pupp, my sister and I were very wary. However, we could not have been more delighted! The hotel building is breathtaking and Karlovy Vary itself is like a fairy tale. Arriving in snow was just magical. The hotel staff were amazing. Despite arriving early before check in time, we... more

The Grand Hotel Pupp is certainly well known and is supposed to be a delight to stay at. I had a different experience all together. On arrival I was very impressed by the grand building. However, getting my luggage to reception was not such a grand experience, even getting into the lobby was difficult. The disabled ramp at the front... more

We booked the grandhotel Pupp via a well known internet travel company at the last minute. The advert said Five Star Hotel. So we booked and found on arrival that we were put into an adjoining hotel which was supposed to be Five star, but did not even come up to three star rating. This hotel had been taken over... more

You cannot deny that the Grandhotel Pupp is a majestic looking Hotel with stunning views across the 'old town' and across the River. Internally, the charm and grace from the 1700's is still there. However the management and Staff need to be brought into the millenium and their 5 Star rating needs to be reviewed. What should have been a... more

Karlovy Vary must be one of the most beautiful town's Ive ever seen - and the building that houses the Grand Hotel Pupp is equally impressive ... but thats where it ended for us. Spending $400 a night on a room I expected a bit more - maybe I'm spoilt having stayed in 5 star hotels worldwide but from a... more

I do not understand how this hotel managed to get some of the glowing reviews written about it. It is, in my opinion, definitely not deserving of its 5-star rating. On the positive side, the building is beautiful, the location superb and the food was really good. But the finer (and some very basic) touches were missing. We booked 2... more

Really enjoyed our stay, room (junior suite) was excellent, overlooking the river and town, staff were helpful, breakfast was good, public areas were beautifully furnished. Location is excellent. Can't fault it. more

I had been dreaming of visiting The Grandhotel Pupp since seeing Queen Latifah's movie "Last Holiday" the first of many times. As a matter of fact, by the time I got there, I was afraid that I had built it up so much in my mind, that there was no way I would not be disappointed. But...guess what? It was... more