We stayed 3 nights. Every part of this experience was perfect, from the arrival to the valet and of course the room. The staff were awesome and the location is very good. I would highly recommend this hotel to anyone. My daughter stayed in September and had the same wonderful experience. We book the hotel through the Sofitel website and... more

We stayed for 3 nights at the end of September. We had a room on Level 5 which overlooks the gondolas. Not the best view but was still nice. They had a lot of snow the day before we arrived and the mountains looked fantastic. The service at this hotel was absoloute perfect, you can not fault Sofitel staff. This... more

When we drove up to the hotel in our rental car, we asked the valet attendant to take our bags to our room and park the car while we went out hiking for the afternoon. When we came back five hours later and went to our very nice (and expensive) room to shower before dinner, the bags weren't there. We... more

Overall this hotel is very nice indeed. We had decided to indulge a bit and booked a suite with a mountain view and the room itself was amazing. The bathroom was absolutely stunning with a spa bath, a separate shower area - it was huge with so much space to walk around - and a heated floor! The bedroom was... more

Ok well the first thing I have to tell you is that we booked this hotel a superior lake view room about 8 months in advance, when we arrived ( on our wedding anniversary) we had a long wait in reception. being told our room wasnt ready, this was mid way through the afternoon, we was not pleased as we... more

We Stayed a week in this Excellent Hotel.... We had heaps of problems but we are pretty sure it was because of being newly opened. Hotel was a REAL 5 Star hotel had heaps of cool extras... Tvs everywhere including the bathroom, coffee machines in room. things that went wrong were they over charged us for our room we used... more

I stayed at this hotel during a recent snowboarding trip to Queenstown. The hotel is in a great location right in the center of town, had VERY nice rooms and restaurants and excellent service. This is one of the nicest hotels I've stayed at. It's modern - love the heated floors in the bathroom! - and has everything you need.... more

We stayed in The Sofitel Queenstown in June 2008 for a long weekend in an Executive Suite. To say I was very impressed with this hotel is an understatement. It was fantastic. The executive suite was massive, in fact it was about twice the size of my first apartment! LOL. the suite is on the corner of the hotel, it... more

This was the most amazing hotel experience we have ever had!!! When we arrived in Queenstown, we were weary travelers looking to get into our hotel room to unload our bags and unpack. When we arrived to the reception desk, they knew we were on our honeymoon and upgraded us automatically. We stayed in No. 5. It was a suite... more