We stayed here for 7 nights and didnt want to leave! We stayed in the 3.5 star part of the hotel and were very happy. The room was much larger than most other accommodation (queen and single + minibar etc) as was the bathroom. It was very clean and seviced daily. We were at street level but still did have... more

This hotel was a great disappointment after over two weeks of top notch accomodations across in New Zealand for the same or less $. The TV audio was broken, the phone didn't work, there is no air-conditioning. Certainly not "well-appointed" as their advertisement in the AA Accomodations book states. more

The room was ok , the bed was great but the noise was very annoying , we had no view and were stuck on street level. What the hotel info does not tell you is that this hotel is on the main road in and out of Queenstown and as the rooms have no double glazing and wooden louvers that... more

I was booked into this hotel by a tour operator and nearly cried when I seen the room. The paintwork was dirty and chipped with worn and stained bed covers; it was what I would have expected from a poorly kept B&B back in the 70’s. It does have to be said that the staff where welcoming and there was... more

Very close to the road and no double glazing so you get all the heavy traffic noises all night long. Expensive continental breakfast NZ$16 Pillow menu advertised, staff didn't seem to know about this, eventually managed to deliver one feather pillow not two! more

Stayed here for a couple of nights whilst travelling around the South Island. We stayed in the main hotel and also a little chalet and both were clean and comfortable with nice views. The rooms were a little tired and dated. Checking in was very painless but checking out on a Sunday morning was v.painful and we could have missed... more

We arrived here expecting more than we got as the hotel is split into 2. There is a 3 star side and a 5 star side - be careful which you book! We were given a room which was right next to the reception and drive and we were concerned about the noise so asked to be moved. The staff... more

The Hotel is a series of chalet type rooms. We were lucky enough to have a room overlooking the lake. The rooms are large, clean and tidy but a little basic. However the location and views make this some what irrelevant. The hotel is located on a steep hill and a busy main road. Also our room did not have... more

We had two seperate nights in the A line, both marred by annoying details. On the first check in the reception staff refused to hand over the keys until we had paid in advance, despite the reservation being held by credit card. and having already paid in advance for the second night. The Duty Manager then gave us the wrong... more