The room was excellent, and the view was terrific (22nd floor, 19th+ is extra). The hotel staff were very helpful, even when I demanded that the internet charge (that was clearly wrong) was removed from the bill due to a) the connection being slow and unhelpful for one day and b) not working the next. We ended up having to... more

We were traveling with the kids (15 &12) and wanted some place that was conveniently located and didn't skimp on the quality. Quay West Auckland was clean, comfortable, quiet and a great place to relax when we weren't out sightseeing. The pool was lovely and a perfect place to unwind at the end of the day. Auckland is an easy... more

Excellent accommodations and views across Auckland, we were there for a friends wedding and were extremely well looked after. Convenience to the CBD and waterfront is excellent, close enough for a quick walk to where ever we wanted to go, yet far enough away to avoid the hustle of the waterfront. more

Stayed here a few times in last year mainly for location and accessibility to business orientated events. It would appear this complex is for a more permanent resident base as opposed to visiting "hotel' guests which contributed to an overall lack of atmosphere in particular in the Lobby, Reception and Bar areas..there wasn't the pleasent Hotel "hum" of a busier... more

My husband and I recently stayed at Quay West, Albert St, for three and a half days, after arriving on a cruise ship. We loved this hotel. The location could not have been more perfect to access the harbor and CBD; and our view of the harbor from the ample balcony was exquisite. The staff stored our luggage until check... more

These are nice units in downtown Auckland. They are spacious, clean, well located, and equiped with full kitchen and laundry. more

Family stayed in a one and two bedroom suite both of which were huge. Though be warned that in the two bedroom suite one bedroom is simply 2 single beds and nothing else - separate bathroom and no TV. However the other bedroom has a lovely big bed, TV and en-suite. Excellent location in the heart of the city just... more

A nice enough place with a great downtown location and the appropriate facilities to tick all the boxes they need to get their stars but quite soul less and a real rip off when it comes to internet and telephone charges. more

I stayed for 4 days in September 07. The location is perfect--one block from the harbour with many excellent restaurants and good jogging. Harbour view from my room was also great. Balconies with doors that open allowed for fresh breezes. Bed was very comfortable and living room in good condition. Only negative--fitness room was closed. However, I had free access... more