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Grand Hotel Melbourne - A Member of the MGallery Collection

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Grand Hotel Melbourne - A Member of the MGallery Collection
33 Spencer St., Melbourne 3000, Australia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne... Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. The Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 103 spacious suites, a pool, spa, gym, library and hidden garden. more » « less
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates and Availability: $224 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 20 traveler reviews
  • What to Expect:
    • 4 based on 14 reviews Rooms
    • 4 based on 14 reviews Service
    • 3.5 based on 14 reviews Value
    • 4 based on 14 reviews Cleanliness
    • 4 based on 2 reviews Pool

Reviews of Grand Hotel Melbourne - A Member of the MGallery Collection

( 1-10 of 20 )
Nov 8, 2008

Booked and paid for our accommodation more than 5 months before staying. Requested a room with a view - no view. We had no hot water for 2 days. First night was absolutely a nightmare trying to get response from management re no hot water. Finally got hot water on our third day of our stay. Receptionist totally rude re... more

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4 of 5 stars
Bangkok, Thailand
Oct 18, 2008
1/1 found this review helpful

I liked the Grand Hotel, but--- I don't think that it will be everyone's cup of tea. The hotel aptly describes itself as a "history hotel" and therein lies both some strengths and weaknesses. It is located in a truly massive building completed in the 1890's, which originally served as the offices of the state railway department. It was converted... more

Jul 27, 2008
2/2 found this review helpful

This is a Hotel you must stay in at least once in your life. The rooms are large and very comfortable. Double glazing keeps the noise out. The beds are so good!. The hallways are huge. Stayed for 4 nights. Didn't wont to leave. Breakfast is good. Very hard to fault our stay. Will certainly stay again more

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5 of 5 stars
Australia
Jun 24, 2008
1/1 found this review helpful

We booked our 3 night stay in Melbourne through WOTIF.com and it included an upgrade to a one bedroom suite, which was a nice surprise all for around $200 a night including breakfast. From the moment we arrived till the moment we left we were treated by very friendly staff, professional and prompt services and our accommodation was outstanding, very... more

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5 of 5 stars
Melbourne
Jun 7, 2008
3/3 found this review helpful

My partner and I stayed here for a valentine's weekend, taking advantage of a romance package. The customer service from the staff was fantastic-exactly as you would expect from a 5 star hotel! Could not fault them at all. The hotel itself was nice, Rab is an fantastic restaurant, we went there for dinner and breaky the next day and... more

Management response from
Celina7, Reservations

Dear Sir / Madam Thank-you for your constructive and positive feedback. We are delighted that you had a pleasant stay We have also forwarded your comments to the advatage plus team Kind regards Linh Nguyen

May 7, 2008
0/1 found this review helpful

Stayed at the Sofitel for 3 nights and really enjoyed it. Did not encounter any problems and would stay again. I personally loved the bed but hubby thought it was a bit too soft though he slept well. It has a doona to sleep on which makes the bed so soft. We had a lovely corner room of reasonable size.... more

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5 of 5 stars
Wellington, New Zealand
Jan 31, 2008
0/1 found this review helpful

This was a luxurious stay, from the welcome from the late night porter to our studio apartment that had a full kitchen and sitting area to the huge corridors and awesome restaurant. Not so good points: long walk down the corridors to the lifts, and indoor pool area access via outdoor non-covered paths but a relatively quiet stay despite close... more

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3 of 5 stars
melbourne australia
Dec 12, 2007
1/1 found this review helpful

We stayed for two nights recently after reading some of the reviews. Our one bed room apartment was quite nice - although did look a bit tired. Our first sign of trouble occured in the middle of the night when we realised the air con was not working very well. The room was very hot and stuffy - even though... more

Oct 19, 2007
1/1 found this review helpful

I stayed in the Grand Hotel on business for one night. The building is an historic building which has been renovated. The concept is fantastic and parts of the renovation are really good. However, other parts don't work. The corridors are huge and very long. It would be easy to get lost in the building. I was assigned a loft... more

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3 of 5 stars
sydney australia
May 1, 2007
1/1 found this review helpful

stayed here with some friends for a weekend during the melbourne comedy festival reception staff lovely and informative at the desk...but...because the hotel is so BIG....got a little disorientated and realised then that there was inadequate information given as to the location of our 2 bedroom apartment. The place felt quite empty even though we were told they were full.... more

Reviews of Grand Hotel Melbourne - A Member of the MGallery Collection

( 1-10 of 20 )
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Address: 33 Spencer St., Melbourne 3000, Australia