The room was tiny, the furniture dated, the TV (when it worked) was old and flickery, and don't get me started on the lumpy, bumpy sofa bed!(which wasn't made up till 11pm although we had booked for two adults, and two children). Request for sufficient towels for 4 people (don’t they think children wash either??) also took four hours. We... more

Wow, What a great hotel. The staff were excellent and the rooms very clean. We stayed on a night when the hotel was obviously full. The staff were attentive even with a busy lobby and restaurant. We stayed in a room overlooking the ANZ stadium our friends room had views to the city. Both outlooks were excellent. The staff were... more

The room was basic with old TV which was not working but did get fixed once I complained. The bathroom is tiny, the location very out of the way, the breakfast not at all good & an acquiantance dropped a parcel at reception for me & I never received it, even after enquiring before checkout & after. The staff were... more

I have stayed at the Novotel @ Olympic Park on many occasions. To date, I have only had one bad experience and it was during the Extreme Games when the staff were somewhat overwhelmed by drunk, over excited kids gone wild. I don't imagine too many hotels would be geared to deal with upended pot plants in their lift and... more

I must admit we were very sceptical after reading the other reviews on the Novotel at Olympic Park. Having been here during the Olympics as a volunteer, we thought we would give it a go. To our relief we found the hotel and most of all the staff utterly wonderful. The park has developed greatly over the years with lots... more

Great hotel and very friednly staff. We were there with local friends on a busy night (big rugby match-origin match) . The hotel was very exciting, w got our rooms straight away at 1300 then we went to the pub under the hotel. It was a great atmosphere. I must say that of all hotels we have stayed, the staff... more

Probably the worst hotel we ever stayed. The hotel advertises itself as a 4 1/2 star hotel, but nowhere was this star-level evident. At check-in, even with a growing number of people waiting, no additional check-in counters were opened (and there were about 5 counters unattended). Some visitors who cut the queue were not told to wait their turn and... more

I have been a regular user of tripadvisor to guide my choice of hotels both in my hometown and for overseas trips. This is my first hotel review and I cannot belive this happened so close to home. I felt compelled to write this review given the difficulties I encountered at a large hotel recently. Having stayed at hundreds, if... more

I was worried about this one when booking! There were 5 of us and booking rooms for the New Year Eve celebrations was getting difficult. This hotel had the rooms so I booked it! I was a bit concerned of the location, but on arrival, I was surprised. There is a regular train service from the Olympic Park train station... more