Yes, it was indeed a nice hotel. Drinks and snacks in the room and lobby were entirely complementary. As the reviews said, it was a very pleasant hotel, with friendly staff always looking to help. Room was clean, and well looked after. bed was comfortable, and I had a view of the canal, and veranda doors that opened to them.... more

We stayed for one night at the Banks Mansion and what a treat!! It was very clean and close enough to all the major attractions. The room was small but what room isn't in Europe. The bathroom and room was clean and comfortable and that was all that mattered. Also, the free mini bar and breakfast in the morning was... more

Stayed 4 night at end of aug 08 Did a lot of searching on trip advisor first. a good location I had looked at dam square originally for accomodation and was put of by the likely noise and was right to stay a little further away from the square. we walked from central station to the hotel took 30 mins... more

Having booked a 3 night stay at the Banks Mansion following reviews on Tripadvisor I was very interested to see how it would measure up! What a great experience! The staff could not do enough for us. They booked museum tickets. Stopped to chat with us in the lounge while we enjoyed our drinks in the open bar. Kevin in... more

We spent 2 nights here on a weekend away and I would thoroughly recommend it. It ‘does what is says on the tin’ - it’s not a hip or luxury boutique hotel by any stretch of the imagination but it is comfortable and it is very convenient, hence I gave it a 4. The front-desk staff are very friendly and... more

My partner and I booked a last minute stay at the Banks Mansion and from the moment the reservation was made, the staff proved how important it is to make the customer feel special. We had a problem with the credit card when booking and the following day the hotel made contact, by telephone as well as email, and ensured... more

We spent 6 nights in July at the Banks Mansion. Staff could not have been more helpful. Nice, relaxing ambiance. Very friendly. The location is central but still removed enough from the frenzy of the city center. Rooms are clean, very comfortable and canal side rooms have great views. The hotel has been decorated with care. Really one of the... more

I've stayed in this hotel on three occasions and it has never disappointed. It's comfortable, classy without being pretentious, and each time the staff have been very helpful. But the best thing of all is that drinks and snacks are absolutely free. At first we couldn't quite grasp the idea that a hotel would give you free drinks in your... more

From check in to check out we were made most welcome, and nothing we asked of the staff was a problem, the rooms were of an excelent standard, breakfast was good, and we enjoyed the whole experience. We definetly intend to go back, and I would have no problem recomending the hotel to others. more