The Room Mate hotel franchise is taking off around the world and I can see why. Whimsical decorations, interesting room design, friendly staff, what's not to love? We thought our duplex room was fantastic. We were upgraded by Joan who worked nights at the front desk and was just so hilarious, helpful and kind to us. The room layout was... more

We saw this hotel rated here and emailed the staff about a stay less than a month before...they were prompt with their replies and very helpful. You will not get a notice from them once you have booked and they do not charge your credit card until you arrive. It was hard to find them as they are in a... more

Very nicely decorated, cozy, clean, very friendly staff, spacious room & centralized location. more

This is a superb hotel. The decor of the hotel and rooms is very modern and imaginative, well equipped and very comfortable. The staff are very helpful and friendly. The location is absolutely ideal, very close to the metro and easy walking distance of all major sites and locations. Buffet breakfast was excellent more

The Hotel Room Mate Laura in Madrid was perfect for us. The location could not have been better, we could walk to almost anything and felt very safe. The breakfast was the best we had in all of Spain. Try the tortilla Espana. The room was clean and decorated in a modern way. I especially liked the loft bedroom with... more

We really enjoyed our stay and appreciated the free upgrade from a twin duplex to a superior duplex with two bathrooms without requesting it. Staff really friendly and helpful. Luca on reception recommended an italien restaurant which was really good which was five minutes away on a side street off calle arenal called Anema e core.Choice of english news channels,... more

I stayed at this hotel for four nights with my girlfriend. The hotel is very conveniently located just 5 mins away from Puerta del Sol, the so-called center of Spain. It is ideal for tourists who want to explore Madrid. Still, it is quite, so that you can recharge your batteries, to get ready for the next day. The hotel... more

My boyfriend and I stayed at this hotel for two nights at the beginning of September. On arrival, we were upgraded to a suite which was a nice surprise. The hotel is in a great location with modern decor. The staff spoke English well and were very helpful. As this is a smaller, newer, hotel, not everyone knows where it... more

Stayed at Hotel Laura this week, the staff on reception were fantastic, all spoke excellent English, tried to help out with bus services etc. The room was fantastic, we were on 4th (attic) floor so had very little in the way of view but this was quite irrelevant as we didn;t spend too much time in the room. The location... more