The staff are friendly, helpful and efficient. The rooms are clean but no balconies which is a big downer in this climate. The pool is very basic and has no parasols for the sun loungers. Mini bar poorly stocked. Carpets very old. Its in a good geographical location for trips out, but you cannot walk anywhere as it is stuated... more

Novotel Narbonne is close to the Autoroute junction and so is easy to find but there is definitely no problem with traffic noise. The car park is gated and closed during the night which is reassuring from a security point of view. The decor is a little dated and it's probably time for a makeover like some of the other... more

We stayed here for five nights and the most impressive thing was the excellent service from the receptionists and some of the waiting/bar staff, especially Julien and Ellioude. They were friendly and accommodating as well as being efficient. We had no car and so had to use the buses (every 20 minutes) at one euro per person per journey, but... more

We stayed 2 nights at this hotel and there were 6 of us. The rooms were nice and clean. The room was cleaned daily and the towels changed. I have stayed in a few novotels and have found all of them to be on a par and would reccommend anyone to stay in one. The only one complaint really on... more