Booked a one night stay last minute direct with the hotel. Paid £109 room only inc vat (very good rate). We stayed in an executive double with sofa for the 2 children. Fab location, 5 mins walk from Fulham Broadway. Irrespective of whether you like football or not it's an ok hotel. Yes they are having a major overhaul. You... more

Horrible service, the conciegere lost my suitcase. The duty manager refuse to help me search for my suitcase. The duty manager even yelled at me and refusing all responisbity regarding my lost suitcase. I would NEVER stay here again!!! They treated me like [--]! more

I arrived at the Hotel at Chelsea, and from the outside the hotel ooked nice. I checked in (after 10 minute delay), and was handed my room key and told I was in the block across the road (the old court hotel). The lift was enclosed in a plywood construction that was roughly finished. The bedrooms were an average size,... more

I stayed at the Chelsea Hotel for 10 days during August 2006. I was fortunate to have a double deluxe with sofa bed. The room was clean but tired however I am told the hotel is currently undergoing a full refurbishment. The rooms were on a par to a travel lodge. I had no troubles but a friend staying in... more

Don’t even think about staying in this hotel. The employees are clueless when it comes to professional guest services. Shower, AC, and toilet did not work properly. For three days, five different staff members promised to fix it. They did either not respond at all, not tell the next shift, or did something that did not resolve the problem. Just... more

Decided to stay here as we got an excellent rate for an overnight superior double room with sofa bed and it was convenient for the tour of Stamford Bridge Stadium and Museum we had booked as a treat for our son. Check in and out was very prompt and the room was spacious and clean. The only complaint was from... more

We have just stayed at the Hotel at Chelsea staying in an executive double room. The room was fairly small not as large as we were led to believe from the website, also the "fluffy" duvets were not fluffy and the mattress had the lovely "roll together" situation. Additionally the room could have done with a proper clean as there... more

we stayed at this hotel for 2 nights at the beginning of february. when we booked we asked for an early check in however this was not possible and we had to return at 2pm. The concierge did however look after our luggage. If you do not appreciate Football i would advise to check if Chelsea have a home match... more

We stayed at this hotel Jan 2006 for a football match package, It was a great experience. The rooms were lovely The dinning was first class The staff were very nice The location was fantastic We were sitting at our dinner when Jose Mourinho walked in, to dine at the hotel resturant, we were delighted. The next morning before the... more