We had a horrible experience with this hotel. I had booked a triple room as I was travelling with my two children. On arrival we were told the room was unavailable and we were offered two rooms. When I objected to this, the receptionist turned to my young son and asked him if he would be too afraid to sleep... more

Ate there yesterday with business colleagues. They are having a Chinese week at present albeit you can have the normal menu on special request. A vegetarian Client had to ask for vegie chinese dishes and it was no problem whatsoever. The Mango and Mango sweet was a bit creamy for me - but the other courses - particularly the prawns... more

really didn't enjoy my stay, rude staff is an understatement. will not be going back ever! more

This is a family-run hotel with a pleasant breakfast room in central London. The rooms and amenities are exceedingly clean and the staff are polite and attentive. Having said that, be sure to book a room away from the street. The passing vehicles will keep you up all night. As well, the breakfast, while adequate, is merely that and rather... more

This is a decent hotel, well worth the money, especially in a pinch, and I have only one complaint: The staff thinks Internet access is a modem jack on the telephone, not realizing travelers have come to expect direct access to the Internet, either wireless (increasingly common) or wired and that very few continue to maintain a dial-up Internet account.... more

A great little hotel near Regents Park. Clean and tidy with very helpful staff. Rooms not as large 5 star hotels but good all round value for money. more

Beware the is not the four seasons you may be thinking. I think they had the name first, thus they get to keep it. Its a typical 3 star european hotel room nothing wrong with it but no four seasons. Was quiet surprised when we got there but ended up keeping the room. more

I booked my reservation on-line and received a confirmation for a quad (2 parents, 2 children) and a single for my mother-in-law. When we arrived they told us they did not have any quads. They gave us 2 doubles and told us they would not charge us the difference!!!! We went Easter week arrived at our hotel at 4pm I... more

What a fantastic find!! A great bargain and a clean, friendly hotel. All the staff went out of their way to help and the rooms despite being a little small, are decorated to a high standard and very comfortable. I'm not sure what the other gentleman is talking about as I found the hotel, staff and service excellent!! I would... more