This hotel is billed as a 4 star but I couldnt see anything 4 star about it. Rooms were basic and very worn looking and water went from cold to boiling in an instant. Rooms were very noisy due to the old aircon system also. It's an average three star in my opinion and no more. They wanted 21 pounds... more

Overall a comfortable stay, but I wonder if they are trying a bit too hard to make the hotel more upmarket than it needs to be. A very comfortable, classical and formal lobby gives a strong first impression. Rooms are guaranteed available from 2pm but by 3pm we joined quite a few others hanging around waiting to check in. Service... more

Location is excellent, room quite spacious for London, very clean and good quality. Breakfast service and quality was excellent. In summary there was nothing to fault. Having said that everything is relative to the price you pay, got a rate inclusive of breakfast for £115 and at that price it was excellent value but I would return there even if... more

I booked this hotel online for my wife's 30th birthday celebration and I must say that although the room we ended up in was very nice, all didn't go smoothly... It's also worth mentioning that the hotel is undergoing some renovation so expect some noise between 9.00am and 6.00pm. Our first room was so new that it hadn't even been... more

My wife and I stayed here for 3 nights at the end of October 2008. I booked over the phone in August and confirmed a week before travelling. There was no mention of construction or hotel refurbishment on the website or when I called. However, be aware - the hotel is undergoing significant work. When we arrived, there were notices... more

Stayed in this hotel after changing from another after very bad reviews This hotel is in an excellent location about 200 yards from oxford street On arrival their reservations had not advised this hotel of our reservation and I had to leave my credit card details for security as they were not open over the weekend especially as it was... more

Stayed here on business early August 2008 for two nights. The hotel room was a little shabby especially the bathroom which is in need of a touch up. The restaurant is currently being refurbished so the evening dining area is in the lobby which is not ideal. Saying that there was no-one eating there so on the second night we... more

After reading the reviews on tripadvisor I was a little concerned about my stay, however I think for the price we paid in an excellent location it was great value for money. the staff were extremely courteous and friendly, the room was clean, the beds comfortable, the breakfast was excellent, the bathroom was clean but probably needed refurbishing, overall I... more

I stayed at the Jurys Great Russell Street in Room 203 back in July 2008. What a wonderful place! The rooms are very clean, comfortable and quiet. All of the staff members I dealt with were friendly, professional and accomodating - especially Alice, George, Matthew & Maria. This was an outstanding hotel which understands that travellers need a familiar place... more