My friend and I stayed at The Cumberland for a girlie getaway. We arrived on the Friday night - check in was quick and the lobby is vibrant and busy. We were given a large twin room, with the most comfortable bed i have slept in (besides my own!). We went down to the bar late in the evening -... more

Just arrived back from spending one night in this hotel. We arrived at 1 pm and queued to check in . This took an age only to get the front of the queue to be told to come back for the key (and queue AGAIN!) at 2pm! The check-in process is a shambles and most of the receptionists do not... more

We have stayed at the Cumberland before and full marks to the Front Desk staff who knew that. This London hotel is next to Marble Arch tube station and Oxford Street, and if arriving by car there is a choice of 24 hour ncp car parks just minutes away -be sure to ask the concierge for your discount voucher. The... more

My husband and I stayed at this hotel on the night of Monday, 6 November 2006. Check in was pleasant and quick and we were allocated a room located right next door to the lift on the first floor. Unfortunately, the continuous ping of the lift was disturbing and in addition there was a noisy air-conditioning unit outside the bedroom... more

Having read reviews was a little apprehensive about this hotel when booked into it by my work. However, needn't have worried. Lobby very impressive but arrival coincided with a lot of others so wisely sprinted for reception desk to avoid consequent queue. Check in seemed slow process. Room - larger than most single rooms I have experinced in London, quiet... more

We booked the Cumberland due to the great rates on offer aswell as the location - a hotel on Oxford Street for a shopping weekend, what more could you ask for! On arrival it's very impressive. The reception lobby is huge, very modern and clinical. You get the idea that you're in a top modern hotel and the rooms will... more

We ended up staying at the Cumberland by chance, through Virgin Vacations, after our original hotel had some problems. It was a great replacement. The Cumberland seems to have been recently updated, so the decor is clean and modern. The only problem I had with the room was that the bathroom door had strangely big opening from the doorframe. But... more

My daughter and I have just had a wonderful night in London where we met up with other family at The Cumberland Hotel at Marble Arch. We had a fantastic time and the hotel is in a superb position. It is clean, lovely rooms and yes it is absolutely huge, but that added to the excitement as we live in... more

I stayed in this hotel with my husband & 2 children aged 10 & 11 from 26th sept last for 3 nights. I made the booking by telephone & I received an e-mail confirming a family room had been reserved. When we got to the hotel @ 4.30pm having travelled from Ireland we were firstly told our room was not... more