The rooms are modern and chic, the staff is super friendly in a wonderfully unobtrusive way, the location is great. This hotel exemplifies what I really love about London - dependable, polite, stylish, elegantly urban. I stayed here twice in one trip (went to Paris for a few days inbetween) and was upgraded the second time. I left something behind... more

Had booked a single for my first night in London before starting a tour. Was upgraded to a double. Very pleasant top floor corner room. Upon return from tour stayed another 5 nights, this time in a tiny single on the second floor. However, both rooms were very clean and the staff very helpful and friendly. Included continental breakfast was... more

I was in London for a friend's birthday party and the Kensington House Hotel was an excellent location. I chose it based on reviews on the Trip Advisor website. It was good. As noted, the staff are very nice. The breakfasts are great - and included in the room rate. (fresh orange juice, fresh fruit salad, yoghurt, cereal, pastries, rolls... more

We have just returned from a two night stay at this hotel absolutely shattered. We were greeted with a cold reception from a foreign lady and directed to our room in the basement. The room was small and dark with bars at the window looking out directly at a wall. It resembled a prison. However, we knew we were not... more

Stayed here for one night Aug '08 and loved it! Not too big to be cold and impersonal, yet you're left alone to do your own thing. The staff there were friendly, courteous and eager-to-please. I would definitely recommend this hotel, and by booking through lastminute.com, we got an executive room ( with terrace) for only £99! Usual rate is... more

Stayed at this hotel on Tuesday night and having had some really bad experiences in London I am now delighted to have found the Kensington House Hotel. I was nervous about it after booking as really cheap hotels in London are usually really really bad but from the second I walked in, the reception staff were very professional and friendly... more

I’ve just come back from a nights stay at the Kensington House Hotel and can honestly say that the hotel was excellent value, perfect location with fantastic staff. The rooms are a nicely decorated, very clean and have all the amenities you need for a short stay. The rooms are a little on the small but this is not unusual... more

Below please find the email I sent to Kensington House Hotel after my stay there. They never bothered to send a reply to me. (FYI, the tiny boxroom I stayed in cost £115 for one night - and after I'd explained everything below to the desk manager in the morning, he still charged me £2.35 for the Cafe Latte I'd... more

Have just stayed in this Hotel while attending a concert at the Albert Hall. The room was nicely done out and clean with all the required amenities. The staff were extremely friendly and helpful and we were pleasantly surprised that even though the room rate was very good value for London, we were also offered a complimentary drink on arrival... more