What a great experience I had! The hotel itself is like a jewel box: luxury but not overwhelming, elegant, full of pleasant surprises. My favourite part is the blue conservatory back to the drawing room. The patio next to it is brand new and very lovely. Staff member is very friendly…I also love the great location, with Harrods, Harvey Nikcs... more

This hotel is a delightful, unexpected discovery...breaks through the sameness of luxury hotels. Beautiful fabrics and bold furnishings catch the eye at every turn. It is quirky yet comfortable. The 'Design' ambiance is intriguing not offputting...ornate with many cosy corners. I saw people enjoying tea in 3 different sitting areas. I felt as though I had entered a private club... more

We stayed with our two little girls and we had a great stay. the new restaurant was very plush and I felt a little worried about whether the staff would let our girls eat in there, I couldn't have been more wrong, they changed the beautiful tall crystal goblets for little glasses that 4 year olds can handle and cooked... more

checked in to 11 to find out that the rooms shown on the website don't actually exist, they show how it will look one day, not present day! the website also talk about how great their spa is but that's not built either. we checked out within 15 mins. more

Do not squander your money here it’s not a 5 star Hotel it’s a 3 star B&B it’s the best spot in London for over night (work ) or shopping! Other hotels in slone square..top this My stay, It’s a mix look New York German Burlesque knocking shop...pub grub food, dark lane , Old England mix gone wrong OK you... more

One of the Harrod's doormen, in putting us in a taxi, said "Oh, that is a very nice addess". Which it is, just about a perfect location; one block from Sloane Square, ten minute walk from Knightsbridge. Since we never stayed at the "old" Number Eleven, we have nothing to compare our experience to. We found the lobby decor somewhere... more

I have been going to Number 11 for 35 years and have always loved the very British interior. While a hotel, it gave you the impression you were in a home and the full cream teas were the best in London and the breakfast served to your room was piping hot and beautifully done. The staff was very friendly and... more

I have stayed at Eleven Cadogan Gardens on a regular basis for some twenty years. People reading these reviews should be aware that the hotel has a new owner who has changed it drastically. The last couple of times I was there, the place was a construction site. Charming old furniture has been discarded, much of the staff has left,... more

Having stayed at No. 11 on a couple of occasions before and really enjoyed it, we were looking forward to a few days in this lovely part of London. As soon as we stepped over the threshold though, we started getting worried. Whereas previously No. 11 had real old-fashioned charm and style, the entrance was now dark and unwelcoming, seemingly... more