I booked this hotel through Gate1 Travel. I went "C" class but still expected better. I can tell you first hand that I'm not a complainer although this reveiw will make it sound like I am. Staff were rude and gave bad advise. I think they were getting kick-backs off tours of London because they told us one particular tour... more

So here I was a young girl about to embark on what I thought to be a week with some girlfriends on a school trip. I was quite fooled by the outside of the Bayswater Inn, I really did judge the book by it's cover, I assumed it was going to be a nice, cozy hotel, even the lobby was... more

This past October 9-16 I travelled to London England with 25 other students from my High School and 3 womderful teachers. Our trip was organized through EF Tours an acredited and very pleasing touring company. This trip was honestly the best experience that I've ever had as a 16 year-old. England certainly is a beautiful country. Although there are always... more

Paper bath mats. Yes, that's right - PAPER!!! Such quality!! Rooms are absolutey filthy! Glasses with lipstick stains still clearly on the rim after 3 DAYS!!!! Breakfast was.....help yourself to 3 baskets full of STALE rolls, tea & coffee with UHT milk.....THAT"S IT!! Staff are about as rude as it is physically possible to be. Security is non-existent. If you... more

Where do I begin? I am fully aware that accommodation in London is outrageously expensive and you get what you pay for. However I have stayed in a range of budget accommodation in London including university student accommodation, youth hostels and B&Bs and this hotel is by far the worst. My single room was located in the basement and was... more

My relatives from Norway are staying at this hotel. I came with them for check in and found the lady on reception to be abrupt and unhelpful. My Aunty is 76 and my cousin suffers from Asthma so we were alarmed to be shown to damp and smelly basement rooms. When we complained we were informed that these were the... more

on arrival there was a large que to check in only one member off staff in attendance who was unhelpfull & fraught. Whilst waiting to check in my husband went to the bathroom and was horrified to see it in such a run down state , toilet seats broken badly stained grouting. I then went to the bathroom & the... more

really nice hotel if you want to see the city. i think the most important thing to notice is where is this hotel,really only 5 minutes walking from Bayswater underground station,7 from Queensway underground station and in a really nice area,safe and with lot of nice place to eat something good. the hotel looks very good when you go in... more

I stayed here with 3 friends from college. As American, male students, we weren't expecting a whole lot, just a place to sleep and shower during our stay in London and it provided just that. The front desk staff (except the late-night man) was extremely friendly (a woman talked to us regularly for 10+ minutes), as was the bartender in... more