I was pretty open minded about staying here after reading some of the reviews on here so I was unsure what to expect. When i arrived the receptionist was frosty at best and I was given my key, instructed to make a booking for dinner and told where the lift was. At no stage was I told where the restaurant... more

An old style hotel, nice, in a location far from the center of the town. Clean, good rooms, good breakfast, good if you have to stay in London for business without the necessity of goind downtown often. more

Have stayed at this hotel a few times now and the most recently was because of some work we were having done on the house that meant no water/ food. My wife and I also got married at this hotel last year so we have some fond memories of the place. Pros: Boutique impression, lovely building, nice garden, good reception... more

The building was beautiful (even though the online photo was a little misleading), the rooms lovely and the bed very comfortable. Unfortunately, the service left much to be desired: neither the receptionist nor the waiters were as polite as they really should have been (the waiters at times ignoring those guests who clearly needed service or having to be asked... more

Double exec room was extremely small. No mini bars in rooms, no pianist playing at dinner (as promised in description), no expanse of gardens at front of hotel as per internet picture (it's now a car park). No hot water in room sink. Smokers outside our bedroom window so couldn't open windows for smoke and noise of people talking on... more

Lovely Hotel, nice area, very friendly staff. We had an excellent dinner & breakfast with great service at both. Really good to have free parking. Our room was very nice, everything worked and was clean. The food & drinks are a bit pricey, but not unusally so for a hotel! more